- When can I register?
You can locate your registration date and time (or time-ticket) by accessing the “Registration" tool on your MyMocsNet account. From there, click "Prepare for Registration" to view your time ticket.
- What is "Currently Enrolled Student Registration"?
Currently Enrolled Student Registration allows currently enrolled students to register for classes for subsequent semesters before newly admitted students register.
Students receive time-tickets for registration based upon earned hours—the more earned hours a student has the earlier their time-ticket.
In-progress hours for the current term are not included in earned hours. Earned hours are successfully completed hours.
90+ hours is a senior 60-89 hours is a junior 30-59 hours is a sophomore 0-29 hours is a freshman
- What is "Open Registration"?
Newly admitted students and currently enrolled students can register during open registration.
Newly admitted students register based upon their assigned time-ticket.
- What is/where do I get a "Time-ticket"?
Time-tickets indicate the date and time students are eligible to begin registering. Find your time-ticket in the MyMocsNet registration tool as described in the "When I can register" tab.
Students can register any time after the initial time-ticket appointment through the last day to register for the semester but not before their time-ticket indicates. Refer to the academic calendar on the Office of the University Registrar website calendar for important semester dates.
Students scheduled to graduate in the current term do not receive a time-ticket. Graduating students must reapply to either the Admission Office as a post-baccalaureate or Graduate School to receive a time-ticket.
Readmitted students will be assigned a time-ticket based on their earned hours. New freshmen and transfer students time-tickets are assigned based on their registration for an Orientation session.
- What is an "Advising Required" hold?
All students are required to be advised before they are allowed to register for classes.
If you are unsure of who your advisor is, check your MyMocsNet account. If no advisor is listed, contact your major department. If you are a freshmen or an undecided major, contact the UTC Center for Academic Support and Advisement in room 335 of the Library.
Once you meet with your advisor, the "Advising Required" hold will be released and you'll be able to make registration changes at that time.
- What are Registration Errors?
There are a number of errors that you could receive while trying to register for courses. Below is a list of possibilities. See "What about Overrides?" to find information about overrides for these errors.
- Register with Signed Contract: This is a course that requires a signed contract for registration. These contracts must be submitted to the Mocs One Center for the students to be registered. (Note: there is no departmental override for this error)
- Course is only open to students enrolled in online degree program: Students enrolled in traditional on-campus degree programs are not eligible to register for this section. Select another section or course.
- Course is only open to students who have declared a specific program of study (i.e. degree, major, minor): This course is restricted for specific programs of study or minors. Read the course description to see which programs or minors are allowed to take the course.
- This section conflicts with CRN 12345. Please select another section or consult with your advisor: This indicates that you are trying to add a course with meeting times that conflict with a course already in your registration.
- This section is closed: This section is either at capacity or is a "0 capacity" course. Registration for 0 capacity courses is managed by the academic department. Students may join a waitlist if it is available.
- This section requires a co-requisite such as a lecture or lab. Please consult the schedule or catalog for more information: This course requires students take a course or courses in the same semester. Please read the course description to find out what course or courses that may be.
- You are already registered for this course. Please select another course. You may only register for this course once in a semester.
- You do not have sufficient hours to take this course: This course is open to students in certain class levels such as juniors or seniors. Read the course description to see who is eligible to take the course.
- You do not meet the prerequisite for this course. Please consult the schedule or catalog and select another course: This course requires students to have completed a course/courses or satisfy a minimum test score for placement. Read the course description to find out the course's specific requirements.
- You have already earned credit (the maximum number of credit hours) for this course. Select another course or consult with your advisor: This course is one you have already completed with a grade of A, B, C, or S and you will not earn additional credit by completing the course again.
- What about Overrides?
Overrides are provided by the department in which the class in question is offered. You will need to approach the department head, or whomever he or she has authorized to handle overrides, and ask for the override appropriate to your situation. Click here for a list of department heads and their contact information.
- Classification Override: allows freshmen or sophomores to take 3000 or 4000 level courses or courses that require a certain number of earned hours.
- Closed Class Override: allows a student to register for a closed class (class has met maximum enrollment) or a class with a zero limit.
- Co-requisite Override: allows a student to register for a course without the required companion/co-requisite course.
- Online Section Override: allows students in traditional on-campus degree programs to register for a section reserved for students in online degree programs.
- Prerequisite Override: allows a student to take a course without meeting the prerequisite(s).
- Program Override: allows a student to register for a course that is limited to programs of study.
- Repeat Override: allows a student to repeat a course previously passed with a grade of A, B, C or S
- Time Conflict Override: allows a student to register for a course with meeting times less than ten minutes before or after a course already in the student's registration.
- How do I "audit" a class?
- Regular Audit: Register for the course online for credit. Once you are registered in the course, contact the Mocs One Center to request that the course be changed to audit.
- Senior Citizen Audit: Register for the course(s) online for credit OR visit the Mocs One Center for registration assistance. If you register yourself for the course you may contact the Mocs One Center to request that the course be changed to audit. You should also contact the Bursar’s Office (423-425-4781) to let them know you are a Senior Citizen Auditor so that fees can be appropriately adjusted.
Audit courses do not count towards Financial Aid hours.
- How do I "drop" a class?
You can drop a class until the Last Date to Officially Drop date as posted on the academic calendar.
If you drop a class during the registration period at the beginning of the semester, the course will not appear on your transcript and you will not receive a “W” (withdrawal). If you drop a course after the registration period at the beginning of the semester, your transcript will reflect a “W”. Refunds for a class are based upon the refund schedule posted on the Bursar's Website.
- How do I check if I have any holds?
Monetary (you owe the University money), High School Transcripts, and Immunization Records are examples of holds that will prevent you from being able to register for class. The "Advising Required" hold will also prevent registration.
You can check to see if you have any holds by logging into your MyMocsNet account, interacting with the "My Profile" tool and then clicking the “Holds” at the top right of the page. Any holds will appear on this dropdown. You will need to address any holds you find with the department in which the hold originated.
- How do I pay for my classes?
All payments are made through the Bursar's Office. Refer to the Bursar’s website for Payment Information.
- Where do I go if I have questions about my financial aid?
Refer to the Financial Aid tab in your MyMocsNet account or the Financial Aid website. Students can visit the Mocs One Center for personal assistance.
- What is a "fee deadline"?
The fee deadline is the date that all payment for fees must be made for the upcoming semester. If fees are not paid by the deadline classes will be dropped for non-payment and you will need to re-register once registration reopens.
- How do I "confirm" my classes?
Confirm classes by paying your fees or tuition for the upcoming semester by the fee deadline. If you are receiving Financial Aid you will want to check your MyMocsNet account to be sure that the aid has been applied prior to the fee deadline and that you have sufficient funds to cover the cost of tuition and fees. If Financial Aid has not been applied contact the Financial Aid Office at 423-425-4677.
- What do I do if my classes were cancelled for "non-payment"?
If your classes were cancelled due to non-payment, you will need to re-register for classes. There is no guarantee that you will be able to re-register for the same classes that you were initially registered for. You will have to choose from classes that are “open,” or not full, at the time you re-register. If the classes are “closed,” or full, then you can check with the appropriate department about the possibility of a closed class override.
- How do I know which classes to take?
Your advisor will be able to help you choose the courses you need to take.