Business Management Training Curriculum

Curriculum Overview

The Office of Human Resources has collaborated with campus partners to identify a comprehensive list of resources important to the success of our campus Supervisors, Academic Department Heads, and Administrative Support/Business Managers. These critical roles are essential to the mission of our university, and we are hopeful that this resource guide will help support your success.

The goal of each role-specific track is to introduce critical University policies and procedures, access to systems you will need to utilize throughout your work and provide access to a variety of recommended competency development opportunities. We encourage you to discuss these resources with your manager to better understand how they may directly relate to your role and responsibilities.

You will note that we have suggested certain online K@TE competency development offerings that are available, but we encourage you to look for campus announcements regarding additional opportunities and resources in various competency areas.

Have a suggestion for something to add to these resource guides? Please contact Nicholle Harrison at [email protected].

Compliance

The consolidated online compliance training curriculum in K@TE (UTC learning management system) is comprised of eight compliance programs with one annual participation window to streamline compliance training requirements for our campus employees.

Who should complete?

Employees will be assigned training completion requirements based on their eligibility for each compliance program, which may be based on employee type or areas of responsibility.

When should it be completed?

Except for new hires, the training curriculum must be completed between October 1 and December 31.

What are the training topics?

ADA, Clery, Code of Conduct, FERPA, IT Security, Sexual Harassment, Title IV, Title IX

Business Operation

Business operation training courses are designed to familiarize faculty and staff, particularly managers, with day-to-day functions that range from HR policies and procedures to systems that are accessed by faculty, staff, and students.

Who should complete?

Employees in supervisory positions and administrative/business capacities

When should it be completed?

Completing these courses within 90 days is encouraged. Please talk with your manager to help identify courses that would be helpful for you to complete sooner.

What are the training topics?

Topics include Worker’s Compensation, Recruitment and Hiring, Banner Canvas, Office 365 (Please see the Business Operation track for the complete list)

Fiscal Operation

Fiscal operation training courses are designed to familiarize faculty and staff with day-to-day functions that involve accounting and financial policies and procedures.

Who should complete?

Employees in supervisory positions and administrative/business capacities

When should it be completed?

Completing these courses within 90 days is encouraged. Please talk with your manager to help identify courses that would be helpful for you to complete sooner.

What are the training topics?

Topics include Procurement, Contracts, Travel, Budget, Accounts Payable (Please see the Fiscal Operation track for the complete list)

Management

Management training courses are specifically designed to help UTC staff who manage performance learn new techniques and refine basic management skills.

Who should complete?

Employees with supervisory roles

When should it be completed?

Many offerings are in K@TE are self-paced, with no deadline and HR0128 credit is given upon completion. Others are offered in-person on campus and are available to Faculty/Staff who manage the performance of others or who will be taking that role. Monthly opportunities are sent out by HR via email to a Manager ListServ and are listed on the HR training calendar. All courses are free of charge unless otherwise specified.

What are the training topics?

Performance Management, Strategic Management, Problem-Solving, Decision-Making (Advanced), Onboarding New Hires, Being a New Manager

Interpersonal

Equipping employees of UTC to meet the challenges of today’s workspace requires development and training in not only “hard” tangible skills, but also in the more elusive, but critical, “soft” skills.

Here at UTC, we value soft skills training, particularly training in the art of communication, Emotional Intelligence, conflict navigation and leadership. In fact, our ongoing mission is to develop leaders and employees that engage in more effective conversations and productive conflict and communication. Thereby creating a healthy and engaged culture and an institution capable of successfully accomplishing its mission.

Who should complete?

Employees interested in personal and/or professional growth.

When should it be completed?

Many offerings are in K@TE are self-paced, with no deadline and HR0128 credit is given upon completion. Others are offered in-person on-campus and are available to all UTC employees. Monthly opportunities are sent out by HR and listed on the HR training calendar. All courses are free of charge unless otherwise specified.

What are the training topics?

Topics include, but are not limited to: Communication, Conflict, Leadership, Team-Building, Decision Making, and Emotional Intelligence.