Workers’ Compensation Claim Procedures
If a work injury is LIFE-THREATENING or results in SERIOUS BODILY INJURY, IMMEDIATELY CALL 911 and/or GO TO THE NEAREST EMERGENCY ROOM!
If an injured worker is unable to report the injury, the injured worker’s supervisor must immediately report the injury to 1-866-245-8588, option 2.
The supervisor must also notify Gohar Sheikh, Total Compensation Specialist at 423-425-4473
Step 1: Report the injury
- INJURED WORKER WILL REPORT THE INJURY TO THEIR SUPERVISOR AND TO CORVEL
- 1-866-245-8588 Option 1
- This is a 24/7 Nurse Line
- The NURSE will discuss the appropriate level of treatment needed and direct the injured worker to the nearest STATE-APPROVED treatment facility
- If the injured worker agrees to self-care but later changes their mind, he/she must first call CorVel Option 2 to obtain authorization to treat
- DO NOT go to the doctor prior to reporting the injury to CorVel
Beginning July 1, 2019, the TN Division of Claims and Risk Management will assess a $500.00 departmental penalty each time an injured worker seeks non-emergency medical treatment prior to reporting their injury to CorVel
STEP 2: Complete the paperwork
Provide all paperwork listed above to Gohar Sheikh, Total Compensation Specialist, at 423-425-4473.
Timely Reporting Penalties
Injuries must be reported to CorVel within three business days.
Beginning July 1, 2019, the TN Division of Claims and Risk Management will assess a $500.00 departmental penalty each time an employee or employer does not report a work injury within (3) business days after sustaining said injury
If you have any questions about the process, please contact Gohar Sheikh, Total Compensation Specialist, at [email protected] or 423-425-4473.
Return To Work Program
In July 2016, the University of Tennessee and the State of Tennessee implemented a Return to Work (RTW) program. This program is designed to assist injured employees in their return to meaningful, productive employment as quickly as possible. The department in which the injured employee works will coordinate with Human Resources, Corvel and the injured employee to design a modified work plan in order to return the employee to work. For more information, please refer to HR0398 – Transitional Duty/Return to Work Program.