Leadership and Instructional Practice Technology Requirements
Technology Skills Required
Each doctoral participant is expected to demonstrate basic computer skills and to have working knowledge and capability with computer hardware as well as a variety of software applications. Each doctoral participant is expected to install, manage, and utilize all required software during class meetings and when completing course/program deliverables.
At a minimum, the software applications include:
- UTC Learn/Canvas
- Microsoft Word/Excel/PowerPoint 2010 version or newer
- Adobe Reader
- EndNote bibliography management software
- Zoom video conferencing
- Other applications as indicated by the faculty
Technology Hardware/Software Requirements
Each doctoral participant must have administrative rights to the computer being used during coursework in order to install necessary software. Each doctoral participant is expected to install, manage, and utilize all required software during class meetings and when completing course/program deliverables.
Minimum technology requirements for the LEAD programs include:
- PC or Mac computer with Windows-based operating system*
- Microsoft Word/Excel/PowerPoint (2010 version or newer)
- High speed Internet connection
- Webcam (USB preferred)
- Adobe Reader
- EndNote
- Zoom video conferencing
- UT system provided survey software
- Other applications as indicated by the faculty
*We highly recommend using a PC type computer. Our program faculty/staff and university administration utilize Windows and Microsoft software; therefore, a PC type computer is preferred to ensure compatibility. While the majority of the required software programs are available in both PC and Mac formats, select software programs are not available for use with the Mac operating system and require a Windows-based operating system. Some participants have experienced difficulty and noticed differences when formatting documents when using a Mac Operating System (Mac OS).
A number of software applications are provided by the university/UT at no charge for all current participants and faculty (link: UTC Software for Students & UTK Software Distribution). Additionally, current participants have access to Microsoft 365 for Students (links: O365/Microsoft 365 Portal & Microsoft Education & FAQs) and Adobe Reader (link: Adobe Reader). All doctoral courses utilize the online learning platform, UTC Learn/Canvas (link: UTC Learn). Most deliverables for the program are submitted in Microsoft Word/Excel/PowerPoint.
Virtual Classroom Presence
In order to enhance the interactions within the Virtual Classroom, participants are expected to upload and maintain an appropriate head and shoulders profile image in UTC Learn (Canvas). Additionally, participants are expected to join any synchronous course activities conducted via distance technology using a computer and webcam. Unless specific pre-approval has been given by the instructor(s), participants are expected to remain engaged and keep their webcams turned on during course(s). Contribution points are directly related to ongoing engagement during course(s).
Communication Policy
Participants must also use and check their UTC e-mail on a frequent basis (link: Communication Policy).
Password Management
To manage your UTC password, please visit the UTC Password website (link: Passwords). If you need further assistance, please contact the IT department via phone (423-425-4000).
Technology Support
If you need technical assistance (password management, UTC email, software installation, etc.), please contact the IT department via phone (423-425-4000) or email ([email protected]). Additionally, a chat option and knowledge base resources are accessible via the IT portal (link: IT Client Portal). When requesting assistance, please inform the technician that you are a distance graduate student and request remote support.