How to Compliment or Complain about a University Police Officer or Security Officer

It is the policy of the University of Tennessee at Chattanooga Police Department to investigate all complaints against department employees.

The Chief of Police is responsible for ensuring that an investigation and review of citizen compliments or complaints occurs in a timely, fair, and equitable manner.

Citizens may file a complaint or compliment:

  • Anonymously
  • Using the below online complaint form
  • In person or in writing, with the Chief of Police at the following address:
Chief Robert K. Ratchford
Campus Police Department
University of Tennessee at Chattanooga
400 Palmetto Street Department 3954
Chattanooga, TN 37403-3954

For citizens who wish to appear in person, business hours are 8 a.m. to 4 p.m., Monday through Friday

Citizens may file a complaint by telephone with the Deputy Chief of Police 423-425-5290 - There is a voice mail system for those who call after business hours

Citizens may also file a complaint (in person, in writing, or by telephone) at any time with any supervisor at the Police Department (24 hours)

Citizens may obtain annual statistics by making a written request to the Campus Police Department.

  • Persons may be held criminally and/or civilly liable for knowingly filing a false complaint or making a false statement.