Accidents or Roadside Assistance

If there is an emergency, or someone is hurt, call 911 immediately. All injuries need to be reported to UTC Safety and Risk Management immediately at 423-425-5741.

If there has been an accident, notify the police, obtain driver and witnesses information (name, address, telephone number, email address). Obtain vehicle information (make, model, year, VIN and license plate number). Obtain driver's insurance information, and take pictures of any damage to all vehicles involved.

For more information, please review UTC Automobile Accident/Damage Reporting Procedures.

If the incident occurs on campus, contact UTC Police Department by calling 911 (while on campus) or dial 423-425-4357 (HELP). An accident report needs to be made by UTC Police.

Off-campus, call 911 to report the accident.

If involved in an automobile accident while driving a University-owned vehicle, rental vehicle or a personnel vehicle while on official business, it is now required that University employees call the State of Tennessee Auto Accident Call Center at 855-253-0629 as soon as it is safe to do so or within 24 hours. Untimely reporting may result in the University being fined $1,000.00 (which will be charged back to the department).

Provide the following information:

• Incident date, time and location
• Employee information (name, phone, email)
• All other driver's information (name, phone, email)
• All involved vehicle information (make, model, owner's name, insurance information, license plate, and VIN)
• Supervisor's name and contact information
• Confirm any injuries/fatalities that occurred

If the accident involves an unoccupied vehicle, a Damage Notification Card must be completed and left on the vehicle. These cards can be found HERE or in the glove box of each University-owned vehicle.

Take photos of both vehicles, as well as the license plates and VIN numbers (found on the driver's side dash, near the windshield).

All damage to any University-owned vehicle, personal vehicle or rental vehicle must be reported. If repairs are needed to the university owned vehicle, pleases also send an email to [email protected] with vehicle #, vehicle location and details of the damage/incident/accident.

As of October 2023, UT Safety and Risk Management has created an online portal to be used to report damage and accidents involving university owned vehicles. View it here. 

In compliance with statutes and directives of the State of Tennessee as set forth in T.C.A. §9-8-101 et seq., the University of Tennessee self-insures its exposures in general liability, automobile liability, professional malpractice, and worker’s compensation. Contact Safety and Risk Management at 423-425-5741 for exact details.

Each vehicle has two forms of Roadside Assistance. Please use Manufacturer's Roadside Assistance first if applicable.

Manufacturer's Roadside Assistance (information in the key wallet):

• Chevrolet 24/7
  800-243-8872
  Vehicles with less than 5 years or 100,000 miles
  Covers towing, flat tire, lock-out, battery jump, and fuel
• Dodge 24/7
  800-521-2779
  Vehicles with less than 3 years or 36,000 miles
  Covers towing only
• Ford 24/7
  800-241-3673
  Vehicles with less than 5 years or 60,000 miles
  Covers towing, flat tire, lock-out, battery jump, and fuel

WEX NAC (National Automobile Club) NAC Roadside Services 

1-866-329-3471

Effective 7/14/20 New Roadside Assistance - Must have the WEX Fuel Credit Card for these services.

This service covers:

• 24 Hour Emergency Tow Service
• 24 Hour Tire Change/Replacement Service
• 24 Hour Fueling Service
• 24 Hour Battery Jump Service
• 24 Hour Locksmith Service