UTC RAVE Alert

Facilities Planning and Management

Photo of Lupton Hall from Heritage Plaza

Welcome! 

The Facilities, Planning, and Management Department strives to enhance the learning and working environment within the campus by providing safe, functional, convenient and attractive facilities and grounds which can be cost effectively operated, maintained, secured and expanded.

We provide in-house maintenance, grounds and custodial services, as well as coordinate all outside vendor requirements in these areas. In a typical year, the Work Control function of the Facilities Department will receive and process over 5,000 requests ranging in scope from emergency response, in-house service calls to multi-million dollar, large scale capital projects.

How can we help?

Submit Request/Report Issue

This link will take you to the TMA iServiceDesk Portal. This tool is a direct link to our work order system. 

Note: In order to log into the iServiceDesk, you will need to be on the campus network or VPN if logging in remotely. 

Have questions about an existing request?

Call us at (423) 425-4521 or email us at [email protected] for any questions or concerns about existing requests. 

Request Keys

Please read the policy before submitting a Key Request Form. Completely fill out the form and send it to [email protected].

Note: Keys will not be issued to non-regular employees (including graduate students) or card-swipe doors. 

Transportation Services

All information for campus vehicle rentals can be found here. Please read through all policies and procedures before requesting a rental vehicle. 

Facilities Planning and Management

Facilities Planning and Management

  • 228 Administrative Services Building
  • Dept 3553
  • 400 Palmetto St.
  •   423-425-4521
Department Hours
Monday - Friday: 8:00 am-5:00 pm