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PMP® Exam Prep Refund Policy

If a registration is canceled for any reason, the individual or organization making the original tuition payment will receive: (1) a full refund, less an administrative fee of $25, if the cancellation request is received in writing within 15 days of the start session; (2) a refund of 50%, if the cancellation request is received in writing less than 15 days of the start of the session, but before the start date; (3) no refund for a ‘No Show’ or for a cancellation request received on the start date or after the session is in progress. (4) once the materials have been received and/or activated, a refund will not be granted. Note: A registration may be transferred to another person for a $25 fee. The University of Tennessee at Chattanooga reserves the right to cancel the course due to low enrollment. If a course is canceled due to low enrollment, registration fees are refunded in full. 

-Registrations are not complete until payment has been received. A registration may be dropped for non-payment.