Health and Safety
The health and safety of both incoming and outgoing students is our first priority.
All students are given orientation prior to their departure and again on-site upon arrival. In addition to the health and safety orientation materials provided to all students, here are some extra resources.
Health Insurance while abroad
All UTC students participating in an approved UTC study abroad program must be covered by a comprehensive international medical health insurance.
ALL UTC students will be enrolled in a comprehensive international insurance provided by CHUBB. Office of Study Abroad staff will enroll at UTC students in the Chubb insurance plan. Details on the Crisis24 Horizon membership and Chubb insurance will be provided to students by the Office of Study Abroad prior to their departures.
Students going through a provider/affiliate program will typically have insurance incorporated into their program fees (through the provider/host study abroad organization). This insurance will be in addition to the UTC insurance plan.
Students going through an exchange program or direct enroll program will be enrolled in the insurance plan by Office of Study Abroad staff. Please note, on exchange programs host universities/host countries may require students to purchase additional insurance (per government requirements).
Students participating in a UTC faculty-led program will have insurance fees incorporated into their study abroad program fee. Students will pay the insurance fee to UTC via the program fees collected by the academic department or the Office of Study Abroad. Office of Study Abroad staff will enroll all faculty-led program participants (students) in insurance coverage.
Information regarding International SOS/Chubb insurance can be reviewed below.
- Crisis24 Horizon/CHUBB Insurance Coverage Details
The University of Tennessee, Chattanooga's international insurance is provided by CHUBB. Policy information can be found here.
All UTC students on university-approved programs are automatically covered by a blanket international travel insurance policy underwritten by Chubb insurance with 24/7 travel assistance services provided by Crisis24 Horizon.
Getting Started
1. Download the mobile app: Search for Crisis24 Horizon in the App Store or Google Play. Alternatively, you can access the desktop version at https://crisis24horizon.com.
2. Login using your UT System email address and NetID credentials at https://crisis24horizon.com. (Use [email protected] to sign in) [Example: [email protected]]
3. Enable location and notification permissions to receive timely and relevant updates.
24/7 Travel Assistance with Crisis24 Horizon
The UT system partners with Crisis24 Horizon to provide 24/7 medical, security and emotional assistance to our travelers while they are abroad.
Crisis24 can support UT travelers in many ways, including:- Providing pre-travel, location-specific information, alerts, and advice via the Crisis24 website, available here.
- Locating and scheduling appointments with medical providers abroad.
- Replacing medication while abroad.
- Providing medical and/or security advice or emergency assistance abroad.
- For more benefits, see the following resource: Why Should I Call Crisis24.
Crisis24’s network of medical and security services operates 24 hours a day, 365 days a year, all over the world. Crisis24 will also get in touch with UT as needed, depending upon the situation, and can even communicate with your family members back home.
Contact Crisis24
If you have any questions or need support, you can contact:Crisis24 Customer Support: [email protected]Phone: +1 678 809 0804- Faculty and Staff International Travel
Please thoroughly review, and complete, the Crisis24 Horizon steps, above. If you have any questions, please contact Dr. Takeo Suzuki.
Safety while abroad
We recommend reviewing these sites for tips/suggestions on safety while abroad:
- Tips for Staying Safe While Studying Abroad
- While this is aimed at study abroad in Europe, the tips can be applied anywhere.
- Staying Safe While Studying Abroad
It is important to know the resources available to you while you're abroad. Make sure you have the contact information for your host university! In an emergency, you should contact the local authorities as well as inform your host university advisor/advisor with your specific program provider.
Additionally, you can always contact the UTC Police Department at 423-425-4357 and they can get you in touch with the appropriate on-campus representative (i.e. Center for Global Education, Dean of Students, etc).
Make sure you sign up to attend a Study Abroad 103: Pre-Departure Orientation session prior to your departure!
Resources
- Health Related Resources
- Safety Related Resources
- U.S. State Department - Smart Traveler Enrollment Program (STEP) (Register your travel with the US State Department)
- U.S. State Department Travel Advisories (UTC will not send students to countries that have a U.S. State Department Travel Advisory with a level three or four)
- US State Department: Crisis Management (What the State Department Can and Can’t Do in a Crisis)
- Campus Resources