TVA Training Opportunities

Certification Live-Online Exam Prep Courses

Individuals may choose to pursue an industry-recognized certification in order to build credibility and develop relevant knowledge. TVA employees often benefit from supply chain management and project management certifications.

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Leadership Development Online Courses

Build Essential Leadership Skills to Drive Personal, Team and Organizational Success!

Whether you are a manager or individual contributor, these courses are designed to teach you leadership skills to boost engagement, productivity, talent retention, safety and overall positive change at work. As you train in areas such as communication, conflict resolution and more, you gain skills that can be applied immediately upon finishing the training. 

The self-paced courses are easily accessible and flexible to fit your schedule. We recommend taking the bundle of courses listed below (approximately 6.5 hours of collective content), but they can be taken individually as well. The first three are macrocourses with 1-2 hours of content each, and the last three are hyper-focused microcourses designed to dive into a single skill in 10 minutes or less.

We partner with DDI to provide a curriculum based on extensive research. DDI has been ranked as one of the Top 20 Leadership Training Companies by TrainingIndustry.com for over 10 years.

Communication: Connect Through Conversations

Summary: This course teaches leaders that engaging the "head"—the business outcome of the conversation—is just as critical as recognizing and addressing the "heart"—people's feelings such as being respected or appreciated. Leaders will recognize the role of emotional intelligence in leadership success as they develop foundational leadership skills that apply to the wide range of workplace situations they must handle. 

Time Allotment: 1-2 hours

Helps Leaders: 

• Conduct conversations that achieve the intended business goals.

• Communicate and respond in ways that meet the unique personal needs of team members and customers.

• Recognize and react to emotions (their own and others) present in work situations.

• Use a technique to provide meaningful, supportive feedback.

Competencies Developed:

• Building Partnerships

• Communication

• Emotional Intelligence Essentials

• Managing Relationships

Coaching: Moving People Forward

Summary: In this course, leaders recognize the benefits of a growth mindset, and the insight tool measures their general orientation to how they view others' potential to grow. They learn and practice a practical approach to coaching in the moment, in any situation.

Time Allotment: 1-2 hours

Helps Leaders:

• Recognize and nurture the potential within others to grow and change.

• Build a coaching relationship based on trust.

• Guide, inspire, support and empower in the moment.

• Ask questions, connect at a human level and energize into action.

Competencies Developed:

• Coaching

• Coaching & Developing Others

Resolving Workplace Conflict

Summary: This course teaches leaders how to recognize the signs of escalating conflict and take appropriate action to minimize damage. Leaders are introduced to two resolution tactics—coach and mediate—and practice using the Interaction Essentials as they coach and mediate to resolve a conflict.

Time Allotment: 1-2 hours

Helps Leaders:

• Reduce the damaging effects of workplace conflict on individuals, groups and the organization.

• Effectively address workplace conflict and enhance productivity, efficiency and morale.

• Help others take responsibility for resolving their own conflicts.

• Promote a culture of trust and mutual respect within their work group.

Competencies Developed:

• Resolving Conflict

Influencing Others to Make Things Happen

Summary: In today's ever-evolving organizations, leaders need to get things done through people who don't report to them and, in some cases, even outrank them. Welcome to the new age of influence, where, to be effective, you must know the techniques that will help you earn people's commitment to making things happen.

Time Allotment: Dive into the single topic in 10 minutes or less

Helps Leaders:

• Capture people's attention, change their perspective and make things happen.

• Clearly link ideas, suggestions and recommendations to changes that will positively impact individual, team and organizational performance.

• Express themselves with enthusiasm and conviction.

• Understand people's motivations, needs, concerns and gain their commitment.

Competencies Developed:

• Influencing

Boost Your Resilience

Summary: Learn how to overcome stress and adversity with resilience. Adversity, change, turbulence and uncertainty can be part of any day. While we successfully navigate most challenges, others require greater resilience—the ability to cope with stress and adversity. Resilience keeps us from feeling stuck. Key personality traits and skills can raise our resilience and power us through even the most challenging times.

Time Allotment: Dive into the single topic in 10 minutes or less

Helps Leaders:

• Learn how individual traits and skills affect resilience.

• Discover methods to manage tendencies and strengthen skills.

• Consider which mindset obstacles and personal biases are interfering with resilience.

• Create a 60-day plan for boosting resilience.

Competencies Developed:

• Building Partnerships

• Decision Making

• Driving Innovation

Preparing for Difficult Conversations

Summary: Learn how to navigate tough conversations. Difficult conversations are usually something we want to avoid, mostly because of the negative feelings associated with them. How do you adapt your approach to be more effective and stay focused on a harmonious solution? Within this course, participants will discover techniques and tools to navigate these conversations.

Time Allotment: Dive into the single topic in 10 minutes or less.

Helps Leaders: 

• Identify pitfalls when having difficult conversations.

• Understand your personal approach and how to adapt it to be more effective.

Competencies Developed:

• Coaching

• Coaching & Developing Others

• Courage

• Initiating Action

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