The Hub Frequently Asked Questions
- I tried to register but I have an advisement hold. What is it and why do I have one?
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The advising hold ensures students have access to the resources and information necessary to successfully complete their goals. Advising holds are removed by meeting with your academic advisor each semester. Not sure who your advisor is? Please visit our Advisement Staff or Advisor by major pages to help you determine your academic advisor. Reminder: you can also find this information on your MyMocsDegree or by click the "My Academic Profile" tool in your MyMocsNet account.
- I am a new student. I have a hold and am trying to register, what do I do?
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Students who are new to UTC participate in New Student Orientation. Orientation is an opportunity for you to learn all about what UTC has to offer in support of your success. When you register for Orientation, you will be asked to fill out an Academic Inventory Questionnaire (AIQ). We will use the information you provide us to pre-register you for the upcoming semester. Then, during the academic session for Orientation, you will meet with an advisor regarding your degree program, any prior credits and finalizing your schedule. Please be sure to sign up for Orientation early.
Learn more about Orientation by clicking here.
New students will be able to make adjustments to their schedule on or after their Orientation date.
- I have attended UTC before and was readmitted, but now I have a hold. What do I do?
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The advising hold ensures students have access to the resources and information necessary to successfully complete their goals. Advising holds are removed by meeting with your academic advisor each semester. Not sure who your advisor is? Please visit our Advisement Staff or Advisor by major pages to help you determine your academic advisor. Reminder: you can also find this information on your MyMocsDegree or by click the "My Academic Profile" tool in your MyMocsNet account.
- Do I have to meet with an advisor?
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The College of Arts & Sciences at UTC recognizes the importance of providing students access to the resources and information necessary for successful completion of their goals. In alignment with University policy, all Arts & Sciences students are required to meet with an academic advisor once a semester. During this meeting, students are able to ask questions, create/update course plans, declare/change major and/or minor, resolve academic/personal issues, discuss post-graduation plans and much more. Students are encouraged to meet with their advisors early in the semester and as often as needed.
- Who is my advisor?
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Please visit our Advisement Staff or Advisor by major pages to help you determine your academic advisor. Reminder: you can also find this information on your MyMocsDegree or by click the "My Academic Profile" tool in your MyMocsNet account.
- How should I prepare for my advising appointment?
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1. Schedule and keep your appointment—put a note in your phone or on your calendar to remind you of your advising appointment.
2. Be on time to your appointment—if this is the first time visiting the office, give yourself plenty of time to find us!
3. Make a list of classes you would like to take.
4. Write down a list of questions you’d like to ask your advisor.
5. Always keep any information given to you during the advising appointment.
- How do I find my time ticket?
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- Log into your MyMocsNet account.
- Click with the "Registration" tool from the left menu or search for "Registration."
- On the left side of the page, you’ll see text that says: “Prepare for Registration”—click there.
- Click Prepare for Registration again
- Choose the next semester.
- Once posted, your registration date will appear on this page. Helpful hint, your time ticket will be a range of dates and include a specific time. You will want to pay attention to the DATE AND TIME your registration begins.
- How do I register?
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Click here to find registration instructions in your MyMocsNet account.
- How do I search the class schedule for classes?
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Click here to find instructions to view your registered class schedule in your MyMocsNet account.
- I tried to register for a course(s), but I’m getting an error. What do I do?
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Some courses at UTC have certain requirements or restrictions which impact student’s eligibility to enroll in those courses. Some of these may include courses being closed, requiring a pre or co requisite (course that must be taken before or at the same time), requiring admission to a certain program, etc. If you have been advised to enroll in one of these courses and you are facing a registration error, you will need to request an override. Additional information→
And, check out this video CASA put together: https://youtu.be/4UD5LCIo9rI
Reminder: overrides are provided by the department in which the class is being offered. If you have additional questions, please contact our center at [email protected] and we will help you navigate the override process.
- The class I want or need to add is full, what do I do?
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If a class is full, you will usually have the option to add yourself to the waitlist. Departments use waitlists to assess need, so it is always in your best interest to add yourself to the waitlist for course(s) you want/need to take. You can learn more about how to add yourself to the waitlist from this video CASA put together: https://youtu.be/H5l_IDwRBGs
Reminder: once you add yourself to the waitlist, if a space becomes available, you will be notified via your UTC email address and will have a limited window of time to register for your reserved space. Failure to do so will result in removal from the waitlist. Additionally, as there is no guarantee a space in a waitlisted class will become available, we always recommend finding an alternative course in which you can secure a seat.
- Where can I find specific information about a class?
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Course descriptions can be found in your MyMocsNet account by clicking the "Class Schedule" tool from the left menu and clicking the course title of the course your interested in or by reviewing the Academic Catalog. These course descriptions will not only describe the course but also include all co-requisite or pre-requisite information.
- What is an elective?
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Free electives are courses that typically fall outside of your required courses and area of study, or are not needed as another part of your program (for instance, Minor, General Education, etc). Unless specified, a free elective is usually any course, any subject. Any credits that are not required for your program will apply as free electives. This means that you can use these opportunities to take whatever you want, as long as you meet the prerequisite requirements. Make sure to ask your advisor whether there are any requirements for your electives.
- Do I have to choose a minor?
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According to UTC’s catalog, all students seeking a Bachelor of Arts (B.A.) at UTC are required to choose a minor, unless seeking both a Bachelor of Arts (B.A.) & Bachelor of Science (B.S.) degree. We strongly recommend choosing a minor early, and this is something your advisor will suggest during each meeting. If you’d like to learn more about the minor requirements, please reach out to us at [email protected] and we are happy to help!
- How do I change my major (and/or minor)/declare a major (and/or minor)?
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Changing or declaring a major or minor is done by completing an online form (Program Change request) via the Registrar. We recommend talking to your advisor before requesting any program changes. Remember, your advisor is here to help you successfully complete your educational goals!
- I’m not doing well in my class(es). What do I do?
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Reach out to us! We are here to help. You can email us at [email protected] or call us at 423-425-1315.
We can connect you with several resources UTC has available, from tutoring and supplemental instruction to academic coaching and career services. Our goal is to help connect you with resources and strategies you can implement to get back on track and find success in your coursework. However, if you need to discuss other options, including withdrawing from one or more classes, we can help you navigate that process, as well.
- How can I make a plan to graduate/complete my goal?
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An academic plan is a combination of short and long term goals. Thinking about a study abroad program? An internship? What about summer classes? You and your advisor have many tools available to help you create a plan to reach your goals. The key is often early planning—don’t delay, contact us today at [email protected] or 423-425-1315.
- I have more questions.
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Great! That’s what we are here for—to help you navigate the requirements for you to successfully complete your goals. The key is often early planning—don’t delay, contact us today at [email protected] or 423-425-1315.