About Us

The Mission of the ombudsperson is to serve employees, empowering them to constructively navigate challenges related to their experiences at UTC.

• We build the community’s capacity to constructively manage current and future challenges, through individual consultations, mediations and educational programming.
• We support organizational improvement by surfacing emerging concerns and systemic issues within the University.
• We contribute to the advancement of the ombuds profession through leadership, research, and service to the International Ombuds community.

We Envision:

A Moc community who views conflict as a natural part of working with others and are empowered to constructively navigate challenges towards desired and innovative outcomes.

Our Values:

In addition to following the International Ombudsman Association Code of Ethics and Standards of Practice, which includes independence, impartiality, confidentiality and informality, we are guided by the following:

• Conflict and challenges are hard – no matter the size.
• Asking for help is a sign of strength.
• Stories are rarely simple and organized.
• There are many constructive ways to manage conflict.
• We’re comfortable with strong emotions and complexity.
• In meeting people where they are.
• You are the expert of your own life.
• No one who comes to us needs fixing, just some help in getting unstuck.

We empower you to act in alignment with your goals and interests.