Frequently Asked Questions

What are the Top Ten Things that I need to know about Banner?

A document of the Top Ten Things about Banner has been created to assist individuals new to Banner.

 

What is the difference in Banner INB and SSB?

INB stands for "Internet Native Banner" and SSB stands for "Self-Service Banner".  INB Banner allows for direct access to Banner for Student Support offices, while SSB uses an interface to submit changes to Banner.  SSB is generally easier to navigate for basic functions, but INB is required for more large volume processing in Banner.

How do you request access to Banner (INB or Forms), BDMS (Imaging), Automic - formerly known as UC4 (Scheduler), or Argos (Reporting)?

Access is requested by the Director/Dean of your area by submitting an email to bandba@raven.utc.edu. The request is reviewed and determined if further approval is needed. The name, UTCID, and specific access requested should be included in the email. Access to each piece of software/component is setup separately and should be requested specifically.

 

How do you request access to Self-service Banner?

Access is requested through the Records Office by completing the training authorization form.

 

Are there data standards for information being put into Banner?

The UTC Data Standards Manual is located on the Banner2008\General Person\Data Standards shared drive or may be requested from the Banner Office. The Banner system flow process document is located under Banner2008\General Person. Requested access to the shared drive should be done by emailing bandba@raven.utc.edu.

 

Why do we have multiple Banner databases and which one do I use?

Banner has several instances or versions running at the same time. The CBANPR (PR) is the production instance. The CBANQA (QA) is the quality assurance instance and used for short term testing. The CBANQA instance is generally copied from the CBANPR instance on Sunday nights. The CBANDV instance is the development instance and used for longer term testing. The CBANDV (DV) instance is generally copied from CBANPR when the Institution is preparing for testing for upgrades. Both CBANQA and CBANDV are test instances, one is for shorter term testing, one is for longer term testing.

 

How is Argos structured?

Argos has datablocks and reports. Datablocks tie data together and reports list the data. Reports are how users access the data needed. Datablocks have a blue block beside the name with a naming scheme of ODS or BDB. ODS means the data is retrieved from the Operational Data Store as of 3:00AM the day it is accessed. BDB means the data is retrieved from the database real time. Reports have a magnifying glass or paper with quotes or FIX icons beside them. The magnifying glass indicates it is a quick view report meaning it will show you data on the screen and if you want to export it, you may do so by right clicking. The paper with quotes is the most commonly created report, which creates a file that may be used in Excel. The FIX report type is for fixed length files, mostly used for data extracts for other systems.

 

These Banner form names are difficult to follow, is there a reason for it?

Banner Forms (INB) naming conventions are usually broken into four sections.

Character 1- determines “System”

Character 2-determines “Module”

Character 3-determines “Type of Form”

Characters 4-7 Describes form

SFAREGS – Student Registration Application Registration

RTVAPRD-Financial Aid Validation Application (Banner uses R for financial aid)

SFIWDRL-Student Registration Inquiry Withdrawal

SAAADMS-Student Admissions Application Admissions Application

TSAAREV-Accounts Receivable Student Application Detail Review (Banner users T for accounts receivable)

 

How are people put into Banner and who do I contact if information is incorrect?

Generally, IDs are created in Banner through test score loads ( ACT or SAT), admissions applications, financial aid application, and continuing education applications. IDs are UTC IDs. General Person Record refers to a SPAIDEN (Banner Form) record. This record must exist before anything else can be added to Banner. General Student Record or Learner Record refers to a SGASTDN (Banner Form) record. This must exist before registration may take place. A Learner Record is generally created by being admitted for a term.

UTC uses Banner for student data and SAP for financial and Human Resources. Some employee data is loaded into Banner from an IRIS file (SAP). Though, employees will see this information in Banner, employees must update their address and general information through IRIS. Students must update their address and general information through Banner by contacting the Records Office.

 

How do you read the term in Banner?

The first four digits are the calendar year. The last two digits refer to the term. Terms which end in 40 are fall terms. Terms which end in 20 are spring terms. Terms which end in 30 are summer terms. Terms which end in 05 are Continuing Education terms.

201320 Spring 2013

201330 Summer 2013

201340 Fall 2013