Expertise
Business Analytics and Big Data

Management Science/Operations Research

Computer Simulations

Research
Decision Support Systems and Data Mining
Decision Making with Simulation

Education
Ph.D. - 1998, The University of Nebraska at Lincoln
M.A - 1994, The University of Nebraska at Lincoln
Candidate of Sciences - 1992, University of Tirana, Albania
B.S. - 1984, The University of Tirana, Albania

Sample Publications

2015: "Using Goal Programming to Increase the Efficiency of Marketing Campaigns", Journal of International & Interdisciplinary Business Research, Volume 2, Spring 2015, pp. 53-68 (Co-author: Lari, A.)

2015: "A Multi-objective Optimization Approach Using the RFM Model in Direct Marketing", Academy of Marketing Studies Journal, Volume 19, Issue 2, pp. 65-79 (Co-author: Halstead, D.)

2014: "Promoting Sustainability Through Entrepreneurship: The Case of Albania", South Eastern Europe Journal of Economics, Volume 2, Number 1, pp. 243-262 (Co-author: Becherer, R. & Theodhori, Q.)

2014: "Using Benford's Law for Fraud Detection in Accounting Practices", Journal of Social Science Studies, Volume 1, Number 2, ISSN 2329-9150 (Co-author: Naco, M.)

2014: "A Simulation Based Apheresis Platelet Inventory Management Model," Transfusion, Volume 54, October, pp. 2730-2735 (Co-authors: Culler, E. & Ettkin, L.).

2013: "Quality Cost Management Support System: An Effective Tool for Organizational Performance Improvement", Total Quality Management and Business Excellence, Volume 24, Number 2-3, pp. 432-451 (Co-author: Lari, A.)

2013: "Using Simulation to Establish Appropriate Vaccination Rates and Co-payment Policies from a Cost Perspective," Service Business: An International Journal, Volume 7, Issue 3, pp. 437-45 (Co-author: Kim, S. M.)

2013: "Viewing Cybersecurity as a Public Good: The Role of Governments, Businesses, and Individuals," Academy of Legal, Ethical and Regulatory Issues Journal, Volume 16, Number 1, pp. 7-14, (Co-authors: Ettkin, L. & White, C.S.)

2012: "A Simulation Methodology to Investigate the Impact of Medication Alternatives from a Cost Perspective: A Case Study," Academy of Health Care Management Journal, Volume 8, Number 2, pp. 81-94, (Co-author: Ettkin, L.)

2012: "Privacy Concerns In Higher Education: Traditional Versus Online Education," International Journal of Computer Science and Information Security, Volume 10, Number 2, pp. 6-10.

2012: "Using Simulation to Investigate Virus Propagation in Computer Networks," Network and Communication Technologies, Volume 1, Number 2, pp. 76-85, (Co-author: Ali, A.)

2011: "Open Innovation Modeling Using Game Theory," Academy of Information and Management Sciences Journal, Volume 14, Issue 2, pp. 79-90 (Co-authors: Asllani, A. & Lari, A.)

2011: "Using RFM Data to Optimize Direct Marking Campaigns: A Linear Programming Approach", Academy of Marketing Studies Jouranl, Volume 15, Number 2, pp. 52-76 (Co-author: Halstead, D.)

2011: "A Generic Simulation Model to Manage a Vaccination Program", Journal of Medical Systems, Volume 35, Number 6, pp. 1465-1471 (Co-author: Ettkin, L.)

2011: "Addressing Vulnerability of Mobile Computing: A Managerial Perspective," International Journal of Computer Science and Information Security, Volume 9, Issue 3, pp. 1-5 (Co-authors: Asllani, A., & Ali, A.)

Professional Activities and Memberships

Decision Sciences Institute (1998- Present)
Editorial Board: Service Business: An International Journal (Jan 2014-Present)
Editorial Board: American Journal of Business Research (January 2008-Present)

Honors and Awards
Alpha Honor Society, University of Tennessee-Chattanooga (2011)                          
Post Doctoral Fellowship, Center for Security Studies, University of Maryland (2010-2011)                               
Dean’s Merit Awards for Faculty Achievements, College of Business, University of Tennessee-Chattanooga 2006-2007, 2007-2008, 2008-2009, 2009-2010, 2010-2011, 2011-2012, 2012-2013, 2013-2014, 2014-2015
COB's Summer Research Award for 2016, 2015COB's Outstanding Research Award for 2012-2013, 2011-2012