UTeaChattanooga recognizes its ethical obligation to the children, youth, and adults in our cooperating fieldwork locations, therefore we require compliance with the State of Tennessee’s ruling that all students working with PreK-12 students undergo a fingerprint-based background check. Results from this background check must be received by the UTeaChattanooga Program before students are allowed to proceed with any field experiences in the PreK-12 setting. Please follow the steps as outlined below:

Prior to being fingerprinted see _________________ in __________________ to sign a release form.
Register online with COGENT SYSTEMS. Do this by going to the following website: and clicking on “Register Online.” Fill out the yellow sections.
Provide your personal identification information (see below).
Call COGENT to determine proper payment methods and to pay for your fingerprinting at 1-877-862-2425.
Allow at least 24-36 hours after calling COGENT before you go to UPS to be printed. Otherwise, you may be told your profile is not in their system and you will have to make a second trip to be printed. Appointments are not available, so please be sure your schedule is flexible as you may have to wait in line. TAKE A VALID PHOTO ID WITH YOU WHEN YOU GO TO BE PRINTED.
After being fingerprinted, write down your transaction number and bring THIS NUMBER AND YOUR RECEIPT to the administrative assistant in the UTeaChattanooga Office. She will put your transaction number into a tracking database. Your tracking number should be 16 digits and look similar to this sample number: TNE0000000000000. DO NOT FORGET YOUR TRANSACTION NUMBER!! IT IS YOUR ONLY PROOF OF FINGERPRINTING.

Please be prepared to provide the following personal identification information at the UPS fingerprinting location:

Legal name, birthdate, birthplace, gender, race, eye/hair color, height/weight
Social security number
Country of citizenship
Phone and address
Transaction type: DP
Agency ORI:
Payment to be made by: Applicant
Printing location: UPS Store #1995,
2288 Gunbarrel Road
Chattanooga TN 37421

Employer name and address: University of Tennessee at Chattanooga
615 McCallie Ave.
Chattanooga, TN 37403
Attn: Dr. Sandy Watson, UTeaChattanooga,
Dept. 7156

NOTE: If you need to check on your status after being fingerprinted, allow at least 36 hours and then contact ___________________ at ____________________. You will need to provide her with your name, SSN, DOB, phone number and tracking number


2288 Gunbarrel Road
Chattanooga, TN 37421
Hours of Operation: 8:30am-7:00 pm Monday-Friday; 10:00 am – 4:00 pm Saturday