Frequently Asked Questions
Table of Contents:
- What is UTC Alert?
- What is Rave Wireless Inc.?
- Is UTC ALERT just for cell phones?
- When will I get a UTC ALERT message?
- How can I get more information once I receive a UTC ALERT message?
- Will I get advertising messages from UTC ALERT?
- Can my parents or guardian subscribe to UTC ALERT?
- Does signing up for UTC ALERT cost me anything?
- Why is UTC ALERT necessary?
- What if I don’t have a cell phone or my cell phone doesn’t have text messaging?
- How do I sign up for UTC ALERT?
- Have additional questions or problems?
UTC ALERT is a messaging system that allows UTC to communicate with members of the campus community quickly in the event of an emergency.
Rave Wireless Inc. is the company that is contracted to provide the UTC ALERT system. When you sign up for the UTC ALERT system, you will be directed to their Web site for part of the process.
UTC ALERT system can send messages to any device that can receive text messages through cellular service, such as cell phones, text pagers, BlackBerrys, and some wireless PDAs. In addition, messages will also be sent to your e-mail address.
The University has created a well-defined set of situations that would prompt a UTC ALERT message. UTC ALERT only will be activated when there is a critical need to transmit urgent information to the campus community. Here are some examples:
- Ongoing safety threats in which an armed or dangerous criminal is at large on campus.
- Major facility emergencies or evacuations. This may include a large scale gas leak, fire, or hazardous material spill, occurring either on campus or near enough to campus to cause a credible threat to members of the campus community.
- Severe weather. This may include a threat from a tornado requiring those on campus to take shelter or an immediate closing due to anticipated weather issues.
Due to the limitations of text messaging, UTC ALERT messages will be very brief and contain vital and immediate information. More information about a UTC ALERT message will be made available through the other forms of communication available to the University, including messages posted to www.UTC.edu, broadcast e-mails, and announcements to local media.
No. UTC ALERT will not be used to deliver any kind of advertising content, and mobile numbers will not be shared with any third parties.
The University has arranged for a limited number of subscriptions only for UTC students, faculty and staff members.
There is no cost to sign up for UTC ALERT. The only charges you incur would be the normal fees charged by your mobile service provider for receiving text messages. UTC will conduct a test of the UTC ALERT system each semester.
The University has a wide variety of methods to communicate with members of the campus community. In recent years, the number of mobile telephones has dramatically increased, and text messaging has become a key method to reach people immediately. The UTC ALERT service allows the University to use the most up-to-date communication method to reach students, faculty and staff in the event of an emergency in addition to the university's other established and emerging communication methods.
UTC ALERT is just one of the communication channels used in the event of an emergency. It is not replacing any of our other previous methods of communication. It is building on those existing methods to keep up with the latest technology used by many members of our community.
It's easy! Just go to http://utc.edu/police/ and follow the instructions. Be sure to have your mobile phone when you sign up, as you'll need it to enter a confirmation number. You will also need your UTC email address.
Contact firstname.lastname@example.org for assistance or additional information.