male nursing student with laptop in front of him, along with a few female students with laptops

Technology Help

Need Assistance?

Photo of Rodger LingContact our IT Coordinator at

You may call or text (text may work best) to cell phone listed in the class in UTCLearn at any reasonable hour. Please be sure to identify yourself if texting.

UTC Central IT operates a 24/7 support line at 423-425-4000.

UTC Learn (Canvas)


  • Logging into Canvas: Two minute video
  • Overview of a Typical Canvas Course: five minute video tour of Practice Class.
  • Viewing Feedback on Graded Assignments: video
  • Posting to discussion board: video
  • Recording and submitting video using Studio: video or handout
  • Avoid Confusion in the Canvas Group Area: video


Video Conferencing (Zoom)

Students or Meeting Attendees

Faculty or Meeting Hosts

MS Word


  • Narrated (Voice-over) Powerpoint: handout
  • Creating Your First Powerpoint: website

Student E-mail

  • Overview: video (5 min)
  • Google Gmail Tutorials: website
  • Receive on Smartphone: website
  • Forward to A Different Address: Gmail help
  • Campus email directory:
  • You can log into your student email account even if the UTC website is down by going directly to

Google Drive and Sites

Computer Repair