Frequently Asked Questions
Our FAQs are designed to help you learn more about planning your visit and conducting
research in Special Collections.
If you are interested in finding materials on any topic relating to Chattanooga, the
Tennessee Valley, or the University, we encourage you to begin by searching the following
resources:
If you are unable to find the information you need and want to ensure you are not
missing any potential resources, use our Ask an Archivist service to send a detailed description of your research need to Special Collections.
Include relevant dates, locations, names, and formats desired. An archivist or librarian
in Special Collections will respond to your request for information within 5 business
days.
It is not uncommon for the historical record and archival repositories to have significant
gaps. If you haven't already, consider contacting the librarians in the Local History unit of the Chattanooga Public Library. You could also trying searching ArchiveGrid, Digital Public Library of America, and Library of Congress Digital Collections, including Chronicling America: Historic American Newspapers.
COVID-19 Precautions
Special Collections is committed to protecting patrons and employees by taking precautions
to prevent the spread of the novel coronavirus.
Beginning August 10, 2020, Special Collections is open to campus visitors with a valid
Mocs Card and community researchers by appointment during our hours of operation. Special Collections personnel meet community researchers at Chamberlain Field entrance
on the first floor of the Library and escort them to Special Collections.
Special Collections strongly encourages appointments for all researchers, including
students, faculty, and staff. We will give researchers who make appointments priority
for limited seating in Special Collections. Otherwise, researchers will be served
in the George Connor Reading Room (LIB 439) on a first come, first served basis. Researchers
using Special Collections material may displace visitors who are not using materials
housed in the repository.
According to Directive No. 1 of the Hamilton County Health Officer Effective July 10, 2020, Special Collections visitors must wear a facial covering or mask which covers the mouth and nose at all times when visiting
Special Collections. Special Collections makes available clean, reusable cotton or disposable nitrile gloves
and disposable face masks to campus and researchers in Special Collections.
Special Collections accommodates 4 researchers in the George Connor Reading Room at
a time. In order to ensure physical distancing of at least six feet, Special Collections
allows only 1 researcher per table. During consultations or meetings in personnel
offices or the George Connor Reading Room (LIB 439), personnel place plexiglass screens
between researchers and themselves.
When handling materials in Special Collections, all researchers must wear a face mask
and gloves. Special Collections provides clean, reusable cotton or disposable nitrile
gloves and disposable face masks.
Personnel will clean tabletops, copy stands, and plexiglass screens with disinfectant
in the George Connor Reading Room following use of the space by researchers. After
each use, Special Collections personnel disinfect book trucks. Special Collections
personnel carefully clean circulating equipment, such as audio recorders and transcription
foot pedals, with disinfectant upon return.
After use, Special Collections personnel quarantine archival material and circulating
equipment for 72 hours in the Special Collections stacks. Special Collections personnel
complete copy requests after the 72-hour quarantine.
Plan Your Visit
You have searched our Finding Aids, Digital Collections, CHC Online, Rare Books, and Scholar, and found some relevant resources that you would like to see in person. Here's what
you need to know to make the most of your visit.
Special Collections strongly encourages appointments for all researchers, including students, faculty, and staff. We will give researchers
who make appointments priority for limited seating in Special Collections. Otherwise,
researchers will be served in the George Connor Reading Room (LIB 439) on a first
come, first served basis. Researchers using Special Collections material may displace
visitors who are not using materials housed in the repository.
Community researchers without a valid Mocs Card must make an appointment to enter the Library and Special Collections.
Of course! We welcome all researchers. Community researchers are required to make
an appointment during our hours of operation. Special Collections personnel meet community researchers at Chamberlain Field entrance
on the first floor of the Library and escort them to Special Collections.
View our Hours and Location for more information about visiting us, including directions and parking information.
All community researchers must comply with policies outlined in the University's Fall 2020 Visitors Guide.
Yes!
Special Collections does not require UTC students, faculty, and staff with a valid
Mocs Card; however we strongly encourage your you Make an Appointment after reviewing our Finding Aids, CHC Online, and Rare Books in order to identify materials that support your research needs. This allows us to
pre-pull materials before you visit and help you identify other sources to review.
Community researchers must make an appointment to enter the Library and Special Collections.
Due to the rarity, condition, and value of our collections and books, they do not
circulate but may be accessed in our reading room.
In order to preserve our unique collections for future generations, eating, drinking,
and use of tobacco products are strictly prohibited.
Yes! we encourage all of our researchers to bring their laptops. UTC students, faculty,
and staff may
check out laptops at the UTC Library Check Out Desk.
Campus wireless access for personal devices is administered through the UTC Information
Technology Division and is available to current UTC students, staff and faculty. More
information, including details about using eduroam is available on
Wireless Networks at UTC. If you have any questions, please contact the UTC Computer Help Desk at 423-425-4000.Visiting
scholars are encouraged to use eduroam,
a secure, world-wide WiFi service intended for education and research communities.
Check with your home institution to see if this is an option for you before visiting
Special Collections.
Onsite researchers may use cameras, phones, tablets and other equipment to photograph
material for study purposes. Portable scanners and other digital imaging equipment must
be approved by our staff prior to use. Please note that we do not allow any of our
rare and unique materials to pass through any kind of feed scanner. Cameras are available
for check out by UTC students, faculty, and staff from the Library's Studio.
More information about visiting us, including driving directions, parking information,
and campus maps is available on our
Hours and Location page.
Distance Researchers
Special Collections offers one hour of research and reference services to distance
researchers. In-depth research requires a personal visit. If you are not able to visit
Special Collections to conduct research in person, you may consider hiring a student
or professional who can conduct research on your behalf. Researchers are encouraged
to use digital cameras, scanning apps, and other tools to make copies of our resources for
personal use.
Yes. Upon request, Special Collections may recommend a UTC student to perform research
on your behalf. These researchers are not employed by or accredited by the University of Tennessee
at Chattanooga and Special Collections is not able to answer questions about their
availability, services, or charges.
Copy Requests
Special Collections will make up to 25 digital copies of documents, items, or pages
from our collections for your personal research use.
You are welcome to visit Special Collections to make copies of materials using a camera
or smartphone and our copy stand. If you are unable to visit Special Collections,
you are welcome to hire a remote researcher to visit Special Collections on your behalf
to make copies of the materials using their camera or smartphone. Upon request, Special Collections may recommend a UTC student to make copies on your
behalf. These researchers are not employed by or accredited by the University of Tennessee
at Chattanooga and Special Collections is not able to answer questions about their
availability, services, or charges.
Copy requests are processed in the order they are received. It may take 10-15 business
days to process your order depending on complexity and staff resources.
You are solely responsible for determining the copyright status of any materials you
may wish to use, to investigate the owner of the copyright, and to obtain permission
for your intended use. More information regarding your rights and responsibilities
is available on Permissions and Copyright.
Once your digital copies are ready, we will send you a link from which you will be
able to download copies to your own computer.
We do not provide print copy services.
Historic Newspapers
Special Collections does not maintain clippings files covering local history; however,
consider contacting the librarians in the Local History unit of the Chattanooga Public Library to access their excellent vertical files on a wide variety of people, places, and
events in Chattanooga.
Search Finding Aids
Finding aids are detailed inventories, registers, indexes, and guides to describe
collections of primary source materials. They provide a comprehensive overview of
a collection's scope and contents. Additionally, they define the conditions under
which a collection may be accessed or copied, explain its provenance, and contain
histories of individuals and organizations connected with the collection.
Visit our
finding aids. Enter search terms, conduct an advanced search, or browse by collection title, subject,
or name.
Like most archival repositories, we have a backlog of unprocessed collections that
are not described in a finding aid. We have finding aids for many of our collections,
and we are striving to have all of our finding aids online as soon as possible. If
you are conducting research on topics related to the University Archives or Chattanooga
History Collections, and are unable to find relevant content in our
Rare Books, Digital Collections, CHC Online, or Finding Aids, use our
Ask an Archivist service to inquire if we have materials related to your research topic.
Chattanooga History Collections
The Chattanooga History Collections (CHC) are the former collections of the Chattanooga
History Center. Following the closing of the History Center in June 2017, the University
of Tennessee at Chattanooga (UTC) and the Chattanooga Public Library assumed joint
ownership of these collections.
Yes! Materials in the Chattanooga History Collections are accessed upon request. It
is your responsibility to thoroughly research our online discovery systems for relevant
holdings. Begin by searching the following resources:
If you are unable to find the information you need and want to ensure you are not
missing any potential resources, use our Ask an Archivist service to send a detailed description of your research need to Special Collections.
Include relevant dates, locations, names, and formats desired. An archivist or librarian
in Special Collections will respond to your request for information within 5 business
days. Due to the rarity, condition, and value of materials in the Chattanooga History Collections,
they do not circulate but may be accessed in our reading room.
Unfortunately, there is no history museum. Materials from the Chattanooga History
Collections are periodically displayed in the George Conor Special Collections Reading
Room (LIB 439) and Andrew Roth Grand Reading Room (LIB 402). Materials may also be
displayed in the Local History and Genealogy department of the Chattanooga Public
Library.
The Chattanooga History Collections consist only of the former holdings of the History
Center. Special Collections considers donations that meet the standards outlined in
our
Collection Development policy. More information on the process for gifts and donations may be found on our
Gifts and Donations page.
University Archives
If you are searching for a photograph or image relating to the University, begin with
our
Digital Collections. Conduct an Advanced Search of all collections that begin with either "University
of Tennessee at Chattanooga" or "University of Chattanooga" and supply a keyword or
phrase that pertains to your subject. You can find instructions for conducting an
Advanced Search on the
UTC Digital Collections research guide.If you are unable to find any images pertaining to your search in Digital Collections,
use our
Ask an Archivist service. As you describe your question on the form, please state that you have already
searched our Digital Collections. After submitting the form, a Special Collections
staff member will consult our internal inventories and physical holdings of University
photographs and respond to your inquiry.
At present the only university administrative records available for full-text searching
online are the University of Chattanooga Board Trustees Minutes in our
Digital Collections. For all other requests please use our
Ask an Archivist service and describe the nature of your question in as much detail as possible. A
Special Collections staff member will consult our internal inventories and respond
to you within three business days.
For questions regarding the transfer of University Records, please use our Ask an
Archivist service, stating the date coverage, type, and quantity of records. A Special
Collections staff member will follow up with you about the possibility of a records
transfer. Please note that all records transfers must meet the standards in our
Collection Development policy.
