Continuity of UTC Library Resources and Services

This page provides information related to UTC Library's response to the COVID-19 outbreak including updates to operations, access to remote services, and other helpful links. This information, and library services, are still evolving. Please check back for the latest.

Questions? Suggestions for how we can support your off-campus work? Please contact us.

Page last updated Mon, April 6 3:17 PM
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Online Assistance

Online help by chat, email, or text is available during the following hours:

  • Monday – Thursday
    7:45 am – midnight
  • Friday
    Closed Friday, April 10
  • Saturday
    9:00 am – 5:00 pm
  • Sunday
    noon – midnight

Visit our hours page to view future holiday and special hours.

Contact Us


You can schedule a remote consultation with a library expert for assistance with research, multimedia, writing, and more. Visit our Make an Appointment page to submit a request.

Library Building Closed

The UTC Library is currently closed for public use or gathering to help prevent the spread of the novel coronavirus (COVID-19).

All library services have moved online. If you are in need of a service or resource that is not available online, please contact

Access to Online and Physical Materials

We are here to get you the materials you need to teach your classes or complete your assignments. The links below provide direct access to online materials including databases, articles, books, and streaming video. If you can't find what you need online, access to items from the physical collection are currently available, but may be limited at times.

For more on available online resources visit our Find Resources page. Have questions about how to use library databases or having difficulty accessing the information you need? Ask us!

Instructional Support

The library offers support for faculty teaching online courses. Please contact us with any questions related to options for online library instruction offerings, library materials, or other ways the library can support the transition to online instruction.

Returns and Fines

When no longer needed for your coursework and research, Books and DVDs can be returned to one of our external book drops, located on the Douglas and the Chamberlain sides of the building. If you are unable to come to campus, materials can also be returned by mail; email for instructions.

Your equipment's return date will depend on what you have borrowed. You can check the return dates anytime by logging into your online library account.

Please know we are extending due dates, so fines do not accrue during the time the Library is closed. If you wish to pay any pre-existing fines or fees, please email for instructions to make an online payment.

If you are unsure how to return your item or have any questions, please email us at


The library Studio is maintaining limited circulation. A selection of equipment is available for regular 3-day check out. Call (423-425-2219) or email ( and a Studio staff member will set up a time to meet you at the door. All equipment is thoroughly cleaned upon return.

Online Studio Resources:

Writing and Communication Center

The WCC continues to support all UTC writers on any type of writing at any stage in the process by offering two types of online writing help:

  • Real time online consultations: Meet virtually with a WCC consultant to discuss your writing. These consultations utilize audio/video and a shared whiteboard space through WCONLINE, our online scheduling software.
  • Email feedback: Submit a draft of your paper anytime and receive feedback via email within 48 hours. Note that consultants do not edit or proofread papers. Instead, they offer substantive feedback to help you strengthen your writing.

Book either type of writing help through WCONLINE.

Consult the WCC resources page to access handouts and a curated list of links. The WCC Director is also available to assist faculty remotely with any writing instruction needs.

Please email if you have questions.

Special Collections

Despite limited access to our physical materials, Special Collections continues to provide access to archival materials through our digitized resources in CHC Online, UTC Digital Collections, and UTC Scholar. We are offering reference services and consultations online, and we continue to provide high resolution copies of our digital material through our copy services. If you have questions, please email us at

Additional Updates and Resources from UTC

Check the latest on UTC's coronavirus response.

If you are a student in need of technology to participate in remote coursework, please submit a technology request through campus.

For how UTK is addressing the coronavirus, please see their updates page.