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Technical Requirements for using UTC Learn 

To use UTC Learn, your device must meet minimal technical requirements, use a supported browser, and be configured properly.  UTC Learn recommends all Windows and Mac users use the latest version of Firefox or Google Chrome when accessing course sites on the learning management system.  Internet Explorer is not recommended 

 Check your web browser, operating system, and plug-ins


Minimum Technical Needs: 

  • Platform: Windows 7/8; Macintosh OS X 10.5 or higher

  • Hardware: Click here for hardware recommendations from IT

  • Software: Microsoft Office, software to read PDF files (e.g., Adobe Acrobat Reader), latest Java version (Windows |Mac)

  • Internet – DSL/Cable/Hi-Speed access; Dial-Up not recommended

  • Software – Microsoft Word, Adobe Acrobat Reader

  • Safe computing

  • Your program or instructors may have additional technical requirements.


Which Browsers Work With UTC Learn?

Term
Definition
Certified Fully supported technology with highest level of testing before release.
Compatible Fully supported technology with minimal level of testing before release.
Unsupported Unsupported technology because it is either impossible or not tested.

Windows Client Configurations

Windows Client Configuration
Internet Explorer 10
Internet Explorer 9
Internet Explorer 8
Firefox (ESR)
Firefox (Final Stable Release)
Google Chrome (Stable Channel)
Windows 7 (32-bit) Compatible Compatible Compatible Certified Certified Certified
Windows 7 (64-bit) Certified Certified Compatible Certified Certified Certified
Windows 8 (32-bit) Compatible Unsupported by Microsoft Unsupported by Microsoft Certified Certified Certified
Windows 8 (64-bit) Certified Unsupported by Microsoft Unsupported by Microsoft Certified Certified Certified

Mac OS X Client Configurations

Mac OS X Client Configurations
Safari 6.0.3
Safari 6.0.1
Safari 5.1
Safari 5.0
Safari 4.0
Firefox (ESR)
Firefox (Final Release Channel)
Google Chrome (Stable Channel)
Mac OSX 10.6 "Snow Leopard" Unsupported by Apple Unsupported by Apple Certified Certified Compatible Certified Certified Certified
Mac OSX 10.7 "Lion" Certified Certified(10.7.5) Certified Unsupported by Apple Unsupported by Apple Certified Certified Certified
Mac OSX 10.8 "Mountain Lion" Certified(10.8.3) Certified(10.8.2) Certified Unsupported by Apple Unsupported by Apple Certified Certified Certified

The Firefox Release Channel is the fully tested version by Mozilla and intended to be the most stable.  This channel is updated roughly every 6 weeks. 

** The Chrome Stable Channel is the fully tested version by Google and intended to be the most stable as the name implies.  This channel is updated roughly every 2-3 weeks for minor releases and 6 weeks for major releases.

Note About Firefox & Chrome: Mozilla Firefox & Google Chrome differ from other browsers.  They are following a rapid release strategy and are releasing updates every 6 or so weeks.  UTC Learn supports Chrome and Firefox in the broad sense of the meaning, most of UTC Learn functionality is compatible, however, certain functions may not work as expected. 


Configuration Notes:

  • 64-bit Client Operating Systems: 64-bit Windows Vista and Windows 7 will remain Compatible [June 2011]
  • Internet Explorer 8 is only supported in Standards Mode.
  • Internet Explorer 9 is only supported in Standards Mode.
  • Blackboard strives to make all its products as accessible as possible.  JAWS 13 and 14 were used during accessibility testing of 9.1 SP13.
  • Chrome support: due to the auto-update feature of Chrome, support is based on the version available at the time of testing. 9.1 SP13 was tested with Chrome 26.0.x.
  • Firefox support: due to the auto-update feature of Firefox, support is based on the version available at the time of testing. 9.1 SP13 was tested with Firefox versions 20.0.x  and 17.0.x (ESR).
  • Note on OSX 10.8 Java is no longer shipped as part of the OS install and must be downloaded and installed by users on request of application/applet - this is a one time action on the part of the user.

Technologies NOT supported

  • Internet Explorer 6, 7
  • Firefox 1.x, 2.0, 3.0, 3.5 and 3.6
  • Safari 2.0, 3.x  (or any version on Windows)
  • Windows XP 64-bit (unlisted)
  • Mac OSX 10.3, OSX 10.4, OSX 10.5
  • JRE 5 though it may continue to work

Browser Setup for UTC Learn

  • JavaScript must be enabled (how to)
  • Cookies must be enabled, including third-party cookies (how to)
  • SSL must be enabled (how to)
  • Pop-up windows need to be enabled for some functions in UTC Learn, depending on how your instructor has set up various features such as tests.
  • If you wish to use the Chat feature in UTC Learn, pop-up windows must be enabled.

 Find out which browser and plugins you are using !


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