Student Access for Incompletes

If an incomplete grade has been entered in Banner for a student, you can request extended course access for them in Canvas.

Two weeks after final grades are posted to students, courses will moved to past enrollments in Canvas and will be in a read-only state. By completing the Canvas Incomplete Request Form, a student with an incomplete will get extended course access and will be able to submit/post work in your course. Once your request is processed, you will be able to adjust settings so that your course appears as "active" to the student(s) in the new "Incomplete" section.


Step 1: Complete the Canvas Incomplete Request Form

Once the form is received, a new, special section in your course will be created for student(s) who need to finish an incomplete. Please note: When accessing the form, you will be prompted to login with your UTC email address. Once a new section has been created, you will need to set new availability settings and due dates for course content that the student needs to complete.


Step 2: Set New Availability Settings and Due Dates

  1. Select Edit for the assignment the student needs to complete. This process will need to be done for each individual assignment, Module, or any other graded items that have availability settings applied.

  2. Near the bottom of the screen, Select +Add.
    a screenshot showing the add button

  3. Enter the name of the new section, "Incompletes", and set the new due date and availability for the assignment.
    screenshot showing the assign to screen

  4. Click the Save button at the bottom of the page. Repeat this process for each assignment.