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Client Services

The Client Services department consists of three integrated areas of support, all focused on providing customer service and technical solutions to the UTC campus. The Help Desk provides support to all UTC students, faculty, and staff via phone, email, and remote. The Field Support team provides on-site support to faculty and staff for University-owned equipment in offices, computer labs, and classrooms. The IT Solutions Center acts as the third area of support on campus, with an emphasis toward assisting UTC's student body. Services provided by the IT Solutions Center, such as network registration, malware removal, software install, hardware troubleshooting, etc. are available to currently enrolled students on a walk-in basis, with no appointment necessary.