Preparing Your Home Equipment

Don't have equipment at home?  Complete this form.

Make sure you have tested your access to the following equipment at home: 

  • Laptop or desktop computer, tablet or smartphone. 
  • Microphone – this may be built into your laptop or computer, or you may use an external device such as a USB microphone or headphones.
  • Webcam – a camera may already be built into your laptop, but you can also use an external USB camera for video conferencing.
  • Internet – either commercially provided (ex. Comcast, AT&T, etc), or a wireless hotspot through your mobile phone.

Don't have internet? Here is information from national providers:

Be prepared! Test access to your equipment and resources and contact the UTC Help Desk if you have any questions.


You can check your email when you are away from campus.  Check it with a web browser or on your phone or mobile device.  If you will be away from your email or checking it less frequently, don’t forget to update your Out of Office message.

Collaboration & File Sharing

Save your files online so you can get to them from anywhere.  IT recommends Office 365 and Google for online file storage for students.  Do you need to work on documents, spreadsheets, and presentations with your project team or classmates? Office 365 and Google support online collaboration.

Want to chat with classmates or your instructor? Teams is the answer and is available in the Microsoft Software Center for download at https://teams.microsoft.com/downloads. The Teams app is not part of the standard Office 365 Apps install.

Canvas also has a collaboration feature, so check with your instructor if that will be used for a specific course.

Student Software for Download

This software is available for enrolled students to download.

Access to Courses on Canvas and Zoom

Best Practices and Resources for UTC Students

Access to the Library's E-Resources

Instructions are available on the Library’s website.

Need other IT services?

  • Open an IT Help Desk ticket.

  • Contact the IT Help Desk at 423-425-4000.

  • Contact the Walker Center for Teaching and Learning at 423-425-4188.

  • Contact Canvas Support (through the Canvas Support Link in Canvas).