Get Help!

Get Help

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Knowledge Base

Search for answers to common questions and issues. 

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Service Catalog

Review services supported by the Information Technology Department at UTC.

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Call Us: 423-425-4000

Phone support is available 24/7/365.

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Submit a Help Desk Request

Log in and start a ticket.

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Email IT Security

Forward suspicious emails to us.

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IT Solutions Center Walk-in Support

105 Pfeiffer Hall

Fall/Spring Hours

Mon - Thur: 9 a.m. - 7 p.m.
Fri: 9 a.m. - 5 p.m.

Summer Hours
Mon-Fri: 9 a.m. - 5 p.m.

The IT Solutions Center is closed during breaks. ResNet is a two-week period where the Student Help Desk permits walk-ins to assist in network registration at the beginning of each term.