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Phone General Questions

For instructions on how to set up call forwarding, conference bridges, and voicemail: ITKB - Phones

Billing Questions

Please put a help desk ticket in for any type of billing questions.

Dterm Controls

To change the LCD brightness press the up/down button.

To change ringing volume. Have someone call your line or you call your line from a cell phone then push up/down buttons during ringing.

To change volume on handset. Pick up phone and push the up/down buttons.

To change numbers showing on buttons please contact Client Services with the extension and changes to be made.

International Calling

From any long distance activated campus extension press 9, 1, 011 (to exit US code) then the country code you are reaching.