How to Submit a Maintenance Request

1. Manage My Housing

2. Click “Log In”.

3. Enter your UTC ID and Password.

4. Click Continue.

5. Click “Maintenance”.

6. Click “Maintenance Request”.

7. Click “New”.


8. Please Include item that needs repair.

     a. Please include as much detail as possible:

          i. Left living room blind broken NOT living room blind broken.

          ii. C&D bathroom toilet clogged NOT toilet clogged.

          iii. Back Right Burner will not turn on NOT stove not working.

9. Click Continue

10. Click Continue again

11. Request submitted once you see the work order number

*You will be able to view all of your submitted maintenance requests by clicking the Rooms/Maintenance link then click Maintenance Request.

* For Emergency Maintenance during office hours, please call your complex or the housing office (423-425-4304).  After hours please call the RA on call (number posted on office window).

 ***For IT issues, please contact the  Help Desk

 maint14Maintenance Staff