Course Descriptions


  1. Diversity 101 and Beyond

This foundation workshop is a highly interactive introduction to diversity particularly as it pertains to working at UTC. It provides an overview of the concept of diversity, the dimensions of diversity, definitions of key terms, and general information of key issues related to diversity, equity and inclusion. A core aspect of the course design is peer-to-peer learning through discussion in order to draw upon the rich and diverse experiences of colleagues across campus. Other aspects of the class include videos and activities.

  1. Don’t Blame the Messenger: Compliance, EEO and Affirmative Action...the Legal Aspects of Diversity

This course will examine the various federal, state, and local laws prohibiting harassment, discrimination and prejudice as well as the university’s policies, procedures and guidelines. It also discusses individuals’ rights and responsibilities, including what to do if and when harassment and/or discrimination has occurred.



  1. The Have’s and the Have More’s: Socio-Economic Diversity

This course explores the definition(s) and meaning(s) of socioeconomic diversity, and investigates the benefits and challenges of fostering socioeconomic diversity in various settings (e.g. schools, workplace, church, sports, etc.). The goal is to enhance our understanding of the benefits and challenges of having representation from members of a variety of social classes, not necessarily dependent on race or gender, in different settings.


  1. Come Together (Please Respect my Generation)

This course explores the various challenges, benefits and opportunities that exist as a result of generational differences in the workplace. There is an amazing yet challenging generational mix that exists in today’s workforce, and understanding the four primary generations is of significant value. This course provides participants with an understanding of the nuances of each generation and provide tools and strategies that foster effective working relationships, motivate group members and minimize conflict between generational groups.


  1. Yours, Mine and Ours: Historical Perspectives and Cultural Symbolisms

Every member of our multicultural and diverse community has different formal and informal cultural and subcultural backgrounds, each with unique characteristics and features. Our cultural ethos is often illustrated in the form of symbolic representation. Symbols make up a significant part of any cultural fabric as they reinforce norms, values, and communicate unique meanings. This course helps to provide a contextual understanding of historical perspectives and cultural symbolisms and allow participants insight into our diverse and multicultural world, what we deem important and valuable, and how we can be sensitive and respectful to others.


  1. Yours, Mine and Ours: Religion and Disbelief?

Religious and spirituality diversity is becoming a significant issue in many organizations today; and many are taking steps to promote tolerance, respect and accommodations in an effort to create a more inclusive environment for all constituents. This course centers on respect for the religious and non-religious. Participants will be guided in understanding how to respect all faith or non-faith traditions. It will explore themes such as sacred space, time, language, food and taboos within a religious context.


  1. LGBT Issues

This course explores the myriad issues faced by individuals who identify as lesbian, gay, bisexual, transgender, or any other identity on the LGBTQQIA spectrum. We will discuss what is acceptable workplace behavior and the fears and concerns that challenge mutual respect and can often lead to conflict. Through video, conversation and information, this interactive session will explore stereotypes, norms, and laws as they relate to the LGBT community.


  1. Microaggressions – What’s the Big Deal?

Typically, we send between 2,000 and 4,000 positive and negative micro-messages each day. These have a powerful influence on driving the behavior of all those with whom we interact. When there are many micro-inequities and micro-aggressions, the cumulative result can be the feeling, or sometimes the reality, of bias. This course will take an in-depth approach to define and identify micro-inequities and micro-aggressions and create awareness of their often subtle nature and their potential impact. This training will also address how to respond to these overt and covert comments and behaviors.


  1. Is it Bias?

When gay, lesbian, bisexual and transgender people don’t feel safe and valued at work, productivity goes down, and organizations fail in their efforts to attract and retain the best and brightest talent. Many organizations realize this, and have created clear policies on the issues. But in order for the climate to change, gay, lesbian, bisexual, and transgender people need allies to speak up. In this course, Brian McNaught demonstrates via video how anyone can be an ally to create a respectful workplace that is inclusive of gay, lesbian, bisexual and transgender co-workers.


  1. Intersectionality includes Everybody

Although the term intersectionality arose out of feminism, it can be applied to the experiences and circumstances of people of all identities. A significant part of intersectionality is about taking into account people’s experiences and identities without placing them into fixed categories. We all have our own unique histories and experiences that determine our social location. However, depending on who we are, we can experience greater or lesser degrees of privilege and exclusion. This course seeks to examine how intersectionality affects people’s lives and unique identities and explore different types of discrimination/isms/attitudes that impact identity.


  1. Engage, Educate, Empower: Meet them where they are

This course is primarily aimed at individuals who work directly with students on a regular basis. It provides practical tools to foster meaningful interactions and transformational relationships with students as we prepare them to be productive participants in the global workforce. We will look at ways in, which we can motivate students to actively engage in their community and take advantage of learning opportunities both within and without the walls of the classroom, and how they can be positive change agents wherever they are. 


  1. Bullying and Diversity: Fact or Fiction?

Workplace bullying receives relatively little attention, but that does not mean it does not exist. It is widely believed that victims of workplace bullying are often from underrepresented groups. This course explores the issue of bullying in the workplace and equips participants with tools to be able to identify and detect instances of bullying. With the use of video and discussion, participants will gain a better understanding of the potential effects of bullying on the individual and the institution as a whole, as well as appropriate courses of action to take if they are victims or witnesses of bullying.


  1. Membership has its Privileges

This course takes an in-depth look at power and privilege dynamics. Depending on certain characteristics, some people can experience greater or lesser degrees of privilege and exclusion. Sometimes we can be privileged in some ways and not in others. Participants will discuss the different forms of privilege and the ways in which power and privilege can affect people and impact the organization. This interactive session will include group activity and discussion to enable participants to gain a better understanding of the overt and subtle aspects of privilege.


  1. R-E-S-P-E-C-T and Communication – The Platinum Rule

This course focuses on providing skills and tools for effective communication in a diverse workplace such as UTC. It explores the communication process, common areas of misunderstanding in intercultural and intergroup communication, and proven tips and techniques for effective communication in diverse groups. Building on the foundation of the True Colors Personality profile, this course helps participants integrate an understanding of personality styles with cultural knowledge to ensure a more harmonious professional and personal environment.


  1. Managing the Intercultural Classroom

UTC has a diverse student population. This course focuses on ways in which faculty can effectively engage students from varying identities, backgrounds, and experiences in the classroom. Participants will explore their role in sustaining a welcoming and inclusive learning environment, discover resources for students, and develop practical strategies to affirm the unique and developing identities of all students. It will also encourage participants to learn how to recognize, appreciate and engage the diverse and differing backgrounds, perspectives and viewpoints of students, which can richly impact the learning experience.


  1. Diversity @ UTC – Beyond the Numbers

This course offers a detailed look at UTC’s diversity by going beyond the historical and demographic elements of the institution. It also highlights the numerous initiatives that currently contribute to diversity at UTC. In addition, participants will explore crucial roles that faculty and staff can play in enhancing the culture of inclusion at UTC.


  1. Diversity and Social Justice

The objective of this course is to examine the relationship between diversity and social justice. It also provides interactive dialogue, discussion, and activities to explore how diversity and social justice have evolved in our society, how they are connected, and how they differ. It concludes by providing participants with recommendations for social justice advocacy and strategies for cultural competence for an increasingly diverse work environment.


  1. Building Our House for Equity and Inclusion

Building Our House for Equity and Inclusion: Based upon the works of Dr. Roosevelt Thomas (Building a House for Diversity) and Dr. Bailey Jackson (Multicultural Organization Development) this session will emphasize the importance of equity and inclusion in sustaining a climate where the needs and interests of diverse stakeholders can be fully addressed.


  1. Dual Attitudes in Cognition - Stereotyping and how to overcome it

This course takes an in-depth look into the concept of cognition and the Automatic versus Deliberate types of cognition. It moves from the theoretical exploration to a practical application of the theories to real life.


  1. Common Arguments - Overcoming bias, prejudice and stereotypes

This course explores the nature of argumentation and common arguments as logical fallacies. It looks at concepts like Me versus You, and Disposition versus Situational Attributions, Confirmation Bias, and Circular Reasoning.


  1. Disability Ambassador (Offered by the Disability Resource Center)

The disABILITY Ambassador Training Program is designed to visibly identify to students, staff, faculty and visitors, the professionals on our campus who understand some of the issues facing people with disabilities, and are aware of the various resources available at UTC. Each session lasts for three hours, and provide a foundational knowledge needed to be an educated advocate for people with disabilities.


  1. Safe Zone (Offered by the Dean of Students Office)

This training will help participants learn to create a supportive environment for LGBT+ members of campus by providing education, resources, and advocacy. Safe Zone training explores LGBT+ issues in an honest and open way by providing participants with an opportunity to explore the concept of an LGBT+ ally and the commitments an LGBTQ+ ally makes. It also explores and challenges commonly held beliefs about the LGBTQ+ community while providing participants with tools to be an effective ally. The training includes small group activities, an information session, and large group discussions. Participants will then be able to display a UTC Safe Zone sticker in their office to demonstrate their commitment to the LGBTQ+ community. A Safe Zone is a space in which anyone in the LGBTQ+ community will be supported and affirmed.


  1. Green Zone (Offered by the Dean of Students Office)

This course is intended to train participants to be a veteran friendly ally able to provide support to the members of our community who are veterans of the United States Military, whether currently serving or have served in the past. Each participant will receive a Green Zone sticker to designate their space to be recognized by veterans as a safe place. The training is designed to help volunteers understand veteran concerns & issues, address how to better support veteran students, and refer veterans to the appropriate resources.



  1. The True Cost of Turnover

Demographic changes and globalization have created an imperative need for diversity management skills. This workshop will explore retention vs. turnover and the true costs to UTC when a valued, existing employee must be replaced. Through industry case-studies, participants will gain valuable insight on practical ways to improve employee satisfaction in the workplace, and contribute to the retention of valuable employees.


  1. Glass Ceilings and Sticky Floors: Women in the Workplace

Is the glass ceiling a myth or reality? This course focuses on gender discrimination and conscious and unconscious biases in the workplace. It aims to raise awareness of gender equality issues and trigger reflection on what may be more effective ways to change processes and organizational structures that may lead to bias.


  1. Do you know who you’re hiring?

This course provides insight into the conscious and subconscious factors that may affect hiring decisions. It is primarily aimed at supervisors, managers, search committee members, or anyone directly or indirectly involved in the recruitment, interview, hiring or promotion process. It trains participants to be more cognizant of common issues that might interfere with fair and equitable practices, and the possible ramifications of such issues.


  1. Managing the Multicultural Mix

This course provides practical and proven strategies for managers and supervisors to effectively manage diverse teams. Different employees have unique needs, and conscientious managers are able to identify and meet those needs, thus creating a more productive work environment. Participants will discuss issues related to orientation, motivation, evaluation, promotion, and leadership building as they relate to managing in a multicultural environment.


  1. The Board of Directors/Advisory Boards – A Social Science Experiment

In this course participants will assume the role of the CEO for a fictitious organization and take on the task of identifying and selecting members to serve on the organization’s advisory board. As CEO, you believe diversity and excellence are not mutually exclusive and from a large pool of quality, diverse applicants for the advisory board, the CEO will select a small number of candidates for board membership.


  1. Diversity Pays: A Guide to Diversity Considerations in Employee Evaluations

This course, co-facilitated with the Human Resources Department, will focus on how to properly evaluate employees with consideration of their demonstrable commitment to diversity. Participants will discuss ways in which to utilize evaluation results when considering bonus pay, merit pay, promotions and other actions, decisions, recognitions and awards. Additionally, this course will equip supervisors with skills and techniques for incorporating equity and fairness in the evaluation process.


  1. Rolling with the Tide: How to Effectively Manage Change

This course gives participants practical tools and knowledge about working in dynamic organizations in a global environment characterized by diversity, strategic complexity, and constant change. It will focus on key areas that organizations need to consider when assessing, analyzing, and strategizing the elements of change management, and provide applicable strategic tools and advanced transformational methodologies to create and manage successful change.