Profile photo of Holly Zuckerman
Holly Zuckerman
Access Coordinator: Exam Accommodations and Deaf Services
B.S., The University of Tennessee at Chattanooga; Certified C-Print® Captionist
  102 Frist Hall
Areas of Responsibility
  • DRC Testing Center management and exam accommodations
  • Deaf/HOH Services
  • Visual and audio media accessibility
  • Accommodate management system administrator

Holly graduated from the University of Tennessee at Chattanooga (UTC) in 2009 with her Bachelor’s degree in Secondary Education-Natural Sciences with a concentration in Biology. She started working for the Disability Resource Center (DRC) as an undergraduate student worker mainly involved in video captioning, and has since found her niche and passion in working with students with disabilities. As the video captioning specialist, she recognized the need for being able to caption a wide array of video formats, and set forth to develop the resources the DRC now has to caption virtually any video format.

Holly's life-long experience with Deaf culture, and first job in high school with the Muscular Dystrophy Association (after a long history of volunteer work), really didn't factor into her decision to work in the field of disability services as much as the DRC's need for someone with excellent typing abilities and Holly's need for a job. Friends of hers who received services from the DRC happened to point her in that direction.

After graduating from UTC, she began working her way up the ranks at the DRC, being promoted to a live speech-to-text captionist, and ultimately moving on from there into her position as the Access Coordinator. Always following her life's motto of "figure it out" (a mantra often heard and shared in the DRC), Holly strives to continue to develop and improve the delivery of services with regards to her role and the overall role of the DRC, taking particular interest in the critical application of disability law to disability services in higher education. She has also found a passion for providing educational opportunities about disability issues and disability services to the campus community and general public.