Certified Administrative Professional (CAP) Reviewprofessional development

We coordinate an in-depth review course for the Certified Administrative Professional (CAP) examination.  The CAP rating is the achievement of the internationally recognized standard of proficiency in the secretarial and administrative support professions.  CAP credentials can mean assurance of employment, pay increases, bonuses and opportunity for advancement.  The CAP examination covers three main subject areas:

  • Office Administration
  • Office Systems and Technology
  • Management

To receive CAP certification you must register and pay a fee to the International Association of Administrative Professionals.   The exam is offered in March and September (exact dates to be announced).  NEW in 2015... the CAP exam will move to computer-based testing.  For more information regarding certification and testing, please visit http://www.iaap-hq.org/certification

*The deadline to register for the Fall 2015 CAP exam is June 1, 2015.

Certified Administrative Professional (CAP) Exam Review Course

Instructor: Virginia Moore

When: TBA

Time: TBA

Location: TBA

Cost: $425 (textbook not included)

*Textbook information will be provided following registration.

Eligibility Requirements

To take the exam and complete your certification, you must provide verification of 2-4 years of work experience.  The number of years of work experience varies according to the college or junior college degree you hold. 

      Education                    Experience Required

  • No Degree                                     4 years
  • Associate Degree                          3 years
  • Bachelor's Degree                        2 years


  • All experience must be at least 20 hours per week.
  • All experience must be at least 2 months continuous.
  • All experience submitted must be within past 15 years. 

Frequently Asked Questions

  • What is the CAP rating?
    • The CAP rating is the achievement of the internationally recognized standard of proficiency as a professional secretary.
  • Why earn the CAP rating?
    • Among the rewards for achieving the CAP rating, many of the more than 54,000 CAP holders have reported: pride in accomplishment, increased self-esteem, greater respect from employers and peers, confidence to assume greater responsibilities, college credit toward a degree, pay increases, bonuses and opportunity for advancement. In today's workplace, CAP credentials give an added assurance of employability.
  • How is the CAP rating obtained?
    • The rating is obtained by:
      a) completing and verifying educational and employment experience requirements; and 
      b) passing a three-part, one-day examination.
  • What are the qualifications?
    • Qualifications for taking the CAP examination include a combination of education and experience.
  • When is the CAP examination given?
    • An internationalized version of the CAP examination is given in March and September (exact dates to be announced).

What is on the CAP Examination

  • Finance & Business Law: Economics (30%), Accounting (35%), Business Law (35%), 120 questions, 2.5 hours
  • Management: Behavioral Science in Business (36%), Human Resources Management (19%), Organizations and Management (45%), 150 questions, 2 hours
  • Office Systems & Administration: Office Technology (50%), Office Administration (25%), Business Communications (25%), 150 questions, 2 hours