Dr. Hemant Jain


Dr. Hemant Jain, PhD
W. Max Finley Chair in Business , Free Enterprise and Capitalism
Ph.D., Lehigh University 
  (423) 425-4158 
Fletcher Hall Rm 304




Dr. Hemant Jain is W. Max Finley Chair in Business, Free Enterprise and Capitalism, in College of Business at University of Tennessee Chattanooga. Before this he was Professor of Information Technology Management at University of Wisconsin Milwaukee.  He also served as interim director of Biomedical and Health Informatics Research Institute a multidisciplinary research Institute. 

Dr. Jain has published more than 55 articles in leading journals including Information Systems Research, MIS Quarterly, IEEE Transactions on Software Engineering, Journal of MIS, IEEE Transactions on Systems Man and Cybernetics, Naval Research Quarterly, Decision Sciences, Decision Support Systems, Communications of ACM, and Information & Management. Additionally, he has published over 60 papers in referred conference proceedings. Currently Dr. Jain is on the advising board of IEEE Transactions on Services Computing.  He served as Associate Editor-in-Chief of IEEE Transactions on Services Computing and as Associate Editor of Journal of AIS.  Additionally, he serves on the editorial board of a number of other highly regarded Journals.  He is on the board and member of Steering Committee of IEEE Technical Committee on Services Computing and is a member of Service, Systems and Organizations Technical Committee of the IEEE SMC Society. Recently he served as Program Chair, of IEEE 5th International Conference on Mobile Services. He served as Co-General Chair of IEEE Big Data congress 2015 and Program Co-Chair of IEEE 3rd International Congress on Big Data.  He served as Program co-chair of DESRIST 2011.

He received his Ph. D. in information system from Lehigh University, a Master of Technology form Indian Institute of Technology, Kharagpur, India and Bachelor of Engineering from University of Indore, India.


Business Analytics;

Text Mining and Machine Learning;

Big Data Management;

Service Oriented Architecture and IT Agility


Analysis of Social Networking Communities;

Support for Multidisciplinary Cancer Care;

Using Virtual Worlds for Providing Medical Services;

Internet of Things and Real Time Enterprises;



Ph.D., Lehigh University, Bethlehem, Pennsylvania.

Major:  Information Systems, Minor:  Operations Research.

  1. Tech., Indian Institute of Technology (I.I.T.), Kharagpur, India.

      Concentration:  Industrial Engineering and Operations Research.

B.Tech., University of Indore, Indore, India.

       Concentration: Mechanical Engineering.


Recent Publications

“Augmented Virtual Doctor Office (AVDO): Theory-based Design and Assessment ” Journal of Management Information System [ ranked in Financial Times 50 Journals ](Walia, Nitin; Zahedi, Fatemeh Mariam; Jain, Hemant) In Press.

“Enhancing Analysts’ Mental Models for Improving Requirements Elicitation: A Two-Stage Theoretical Framework and Empirical Results” Journal of Assocation of Information System (Padmal Vitharana, Fatemeh “Mariam” Zahedi, and Hemant Jain) In Press.

“Reusing Components and Objects for Modeling Business Systems: The Influence of Decomposition Characteristics and Analyst Experience”, Journal of Systems and Software  (Atis Sinha and Hemant Jain)  In Press.

“Influence mechanism of patient accessible HIS implementation on Doctor-Patient relationship: A service fairness perspective”, Information and Management (Changyong Liang, Dongxiao Gu, Fangjin Tao, Hemant K Jain, Yu Zhao, Bin Ding)  In press,

“Hybrid Collaborative Filtering For High-Involvement Products: A Solution to Opinion Sparsity and Dynamics”, Decision Support System, Volume 79, November 2015, Pages 195-208 (Cuiqing Jiang, Rui Duan, Hemant K. Jain, Kun Liang).

"Treating Patients Real Avatars in Virtual Medical Office." IEEE Intelligent Systems Journal, Volume 29, No 2, pp. 67-71. June 2014 (Zahedi, F. M., Zhao, H., Walia, N., Jain, H., Sanvanson, P., and Shaker, R.)



“Ease of Use:  An Empirical Comparison of Component and Objects”, IEEE Software, September 2013 (Atish Sinha and Hemant Jain).

 “The Impact of SOA Implementation on IT-Business Alignment: A System Dynamics Approach”, Vol. 4, No. 1, April 2013, ACM Transactions on Management Information System, (Choi, J., Nazareth, D. L., Jain, H. K.).

 “Information Technology Skills Management Strategies for Implementing New Technologies in Organizations: A Case of Service Oriented Architecture”, IEEE Transactions on System, Man, and Cybernetics Vol. 42. Number 4, July 2012, PP 838-853. (Choi, J., Nazareth, D. L., Jain, H. K.).

“A Knowledge Based Component/Service Repository and its Role in Enhancing Analysts’ Domain Knowledge for Requirements Analysis” Information & Management Vol. 49, Issue 1, January 2012, PP 24-35, (Padmal Vitharana, Hemant Jain and Fatemeh Mariam Zahedi).

"End-to-end Reliability of Agile Service Oriented Applications", Information Systems Frontier, Vol. 14, No. 5, October 2012, PP971-986, (Zo, H., Nazareth, D. L., Jain, H. K.).

“Enhancing electronic medical record retrieval through semantic query expansion”, Information Systems and eBusiness Management, pp. 1–17, 2010 (Hemant Jain, Cheng Thao, Huimin Zhao).

 “Implementing Service-Oriented Architecture in Organizations”, Journal of MIS, Spring 2010, Vol. 26, No. 4 pp 255-289 (Jae Choi, Derek Nazareth, Hemant Jain).


Professional Activities and Leadership Positions

Co-editor-in-chief, Services Transactions on Cloud Computing (STCC), formerly International Journal of Cloud Computing (IJCC) (2013-Present);

Editorial Review Board, Journal of AIS, flagship journal of Association of Information system, (2008- 2016);

Member Executive Advisory Board, IEEE Transactions on Services Computing (2011- Present).

Associate Editor, Data & Knowledge Engineering – Journal published by Elsevier, (2014-present);

Member. Editorial Board, Information Technology and Management, (1998 – present);

Associate Editor, International Journal of Web Services Research, (2003- present);

Associate Editor, International Journal of Business Process Integration and Management ,(2003 – present);


Member Steering Committee, IEEE International Conference on Web Services (2003 to Present);

Member Steering Committee, IEEE International Conference on Services Computing (SCC);

Member Services Computing Technical Committee, IEEE computer Society (since 2005);

Member, Service, Systems and Organizations Technical Committee of the IEEE SMC Society (2002 to Present);

Program Chair, of  IEEE 5th International Conference on Mobile Services ( The theme of MS 2016 is "Mobile Apps and IOT ".

Co-General Chair, IEEE Big Data congress 2015, June 27 - July 2, 2015, ,New York, USA;ational Congress on2, 2015, New

Program Co-Chair, IEEE Services 2014, The 3rd International Congress on Big Data (BigData 2014, June 26 to July 1, 2014;


Honors and Awards

  1. Roger L. Fitzsimonds Distinguished Scholar Award in recognition of research excellence, Sheldon B. Lubar School of Business, University of Wisconsin Milwaukee 2013-15.
  2. National high-end foreign expert, State Foreign Experts Bureau, Chinese Ministry of Education, Hefei University of Technology (HFUT), 2014
  3. The Second China Summer Workshop on Information Management (CSWIM 2008) Honorable Mention, June 2008.
  4. The Operations Research Society’s Stafford Beer Medal for the best paper published in the European Journal of Information Systems in 2002.
  5. University of Wisconsin-Milwaukee, School of Business Administration research award in recognition of outstanding research contribution, 2000.