Position Description

Vice Chancellor and Chief Information Officer

The University of Tennessee at Chattanooga (UTC) is launching a national search for a Vice Chancellor and Chief Information Officer (CIO). The new, executive-level position will report directly to Chancellor Steven Angle, lead the central Information Technology (IT) function and serve as a key member of the Chancellor’s Executive Leadership Team. UTC enrolls approximately 12,000 students from 90 Tennessee counties, 41 states and 30 countries and is a Carnegie-classified Doctoral/Professional University and Community Engaged University. UTC’s five colleges offer more than 49 undergraduate degree majors with 103 program concentrations. The graduate school offers 20 master's programs with 45 program concentrations and 7 doctoral degrees with 8 program concentrations. UTC is the second-largest university in the statewide, UT system of higher education; and is in beautiful and outdoor-friendly Chattanooga.

In addition to collaborating with fellow Vice Chancellors for Finance and Administration; Development and Alumni Affairs; Communications and Marketing; Research and Graduate Studies; and Enrollment Management and Student Affairs, the CIO will work closely with the Provost and Senior Vice Chancellor for Academic Affairs. The Provost’s team includes the Deans of the College of Arts and Sciences; the Gary W. Rollins College of Business; the College of Health, Education and Professional Studies; the College of Engineering and Computer Science; the Graduate School; the Library; and the Honors College. Academic Affairs also encompasses support units such as the Walker Center for Teaching and Learning and the Office of Planning, Evaluation and Institutional Research, both of which report to the Provost. Programs overseen by these leaders depend heavily on support from IT for future success, and the leaders are increasingly recognizing the critical nature of effective IT to their respective strategic initiatives.

The University is very much on the rise: retaining and graduating better and more students, research growth, record-breaking private support, an increasingly strong reputation and a vital presence in Chattanooga and beyond. It has undergone rapid and substantial change under the leadership of Chancellor Angle, and it has evolved and matured into a more autonomous and self-reliant institution. Committed to student success and timely graduation, UTC is a model of an engaged metropolitan university that bridges successfully to its many constituencies. UTC is both a fundamental institution and a critical partner to Chattanooga, where the city and surrounding region offer countless research, engagement and outreach opportunities for students, faculty and programs. Chattanooga’s success and the University’s success are enhanced by the interconnectedness and interdependence of the city and UTC.

This is an opportunity to work with a well-established and visionary Chancellor and a talented group of academic and administrative leaders making a positive impact in an energized campus environment.

The University is fiscally strong, financially sound and growing both undergraduate and graduate enrollment. UTC enjoys the prestige of its affiliation with the UT System while operating with great independence. UTC has high-quality faculty extraordinarily dedicated to student opportunity, growth and success.

A series of disappointing approaches to in-house IT function led UTC to engage Ellucian in a multi-year contract to provide leadership over the University’s technology program, projects and personnel. This contract expires July 31, 2020, and UTC is committed to developing internal IT operations oversight under the leadership of an executive-level  CIO. As a result, this is definitely a “build it and lead it” opportunity. The CIO will be expected to develop a strategic plan, build a companion budget, staff the operation and establish a new, partnership approach to serving the University’s technology needs. With an expanding focus on wellness and healthy living; smart cities and urban informatics; entrepreneurship, cybersecurity, and big data analytics, the campus has determined it requires an increasingly more professional IT office to both support and facilitate its ongoing developments.

This is an opportunity for a major leadership role within an institution on a dramatic, upward trajectory as a result of Chancellor Angle’s six-year tenure. While a university strategic plan is in place, multiple major initiatives and strategic ventures are being considered, planned and offered. Within this developing environment, the new CIO will establish an effective IT division with the internal capacity to meet technology needs across the institution.

Preferred Qualifications:

  • A proven record of broad, progressive and substantive IT administrative experience.
  • A well-established body of work as an executive leader and manager in a demanding, quickly-developing, academic environment.
  • An advanced degree in a field relevant or related to IT.

Additional capabilities and attributes:

  • A seasoned and experienced IT leader with a strong background in at least one of the key functional areas, along with an extensive and detailed understanding of university operations and higher education policies and programs, both existing and developing.
  • A demonstrated ability to lead with both technical and interpersonal competencies, guiding a central IT unit and coordinating and collaborating with resources within other campus units.
  • A proven record of productive relationships with the user community, establishing a vision that incorporates and reflects the input of the academic and administrative organizations and collaborative leadership in addressing/resolving needs.
  • Experience and knowledge of financial and strategic planning and a proven record of proposing and managing significant technology projects.
  • An ability to lead teams in the provision of high-quality service and achieving the requirements and expectations of campus partners and their organizations.
  • A skilled communicator, well-organized, and an adept planner.
  • A leadership style founded on mutual respect, aggressive listening, fairness and a commitment to professional development for all employees.
  • A commitment to a customer-centric focus for the support of all IT users.
  • The ability to keep IT employees as fully informed as possible and involved in the formulation of plans and programs designed for the user community.
  • Abundant “political savvy” and ability to establish effective relationships with counterparts at other universities within the UT system and with system administration.

Application deadline: September 13, 2019.