Medical Administrative Assistant Academy

Female medical assistant answering the phone

Our Medical Administrative Assistant program is intended to provide students with a well-rounded introduction to medical administration so that a student can gain the necessary skills required to obtain a medical administrative assistant position in the health care field.

Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals, and other healthcare settings. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.

A medical administrative assistant talking with a patient.

Who Should Attend

Our Medical Administrative Assistant Academy is intended for students who want to prepare for an exciting, challenging and rewarding career in healthcare.

Medical Administrative Assistant Academy students should have or be pursuing a high school diploma or GED.

To be eligible for the clinical rotation, students must successfully complete the 50 hour program, submit to a thorough background check, drug screening, and meet other requirements.

How to Enroll

Several medical students sitting and listening to a lecture.

To enroll in UTC's Medical Administrative Assistant Academy, please see the course schedule and add the program to your shopping cart.

Students who are interested in the Medical Administrative Assistant Academy do not need to complete a FAFSA nor be officially admitted to the University. 

There are no course prerequisites for this course. 

If you have questions about enrollment, please schedule a time to speak to a program coordinator or contact the Center for Professional Education at 423-425-4344. 

Enroll Now → 




A medical receptionist looking at a patient's records.

What You Will Learn

Course Topics

  • History and background of the medical assisting profession
  • Interpersonal skills, medical ethics, and basic medical law
  • Telephone techniques and skills for scheduling appointments
  • Medical terminology
  • Basics of insurance billing and coding
  • Medical records management and management of practice finances

A nursing student talking with a doctor

How You Will Benefit

  • Earn a relevant and up-to-date education
  • Gain real-world and practical experience
  • Participant in externships to hone skills and knowledge
  • Access to job opportunities and employers

A nursing student writing in a patient's chart.

About the Externship

Medical Administrative Assistant Academy students will participant in an externship at a local medical facility. Clinical externships allow students to interact with physicians, staff, and patients to better understand job responsibilities and duties.

To be eligible for the clinical rotation, students must successfully complete the 50 hour program, submit to a thorough background check, drug screening, and have up-to-date immunization records.

About Certification

Students who complete the Medical Administrative Assistant Academy will be prepared to sit for the National Healthcare Association (NHA) Certified Medical Administrative Assistant (CMAA) national certification examination. The certification exam is included in the cost of the course.

Frequently Asked Questions

Learn more about the Academy →

Financial Aid

Learn more about financial aid and discounts →

Refund Policy

See Refund Policy →

Contact Us for More Information

Not sure where to start? Schedule a meeting with our program coordinator to find the best option for you.

From funding options to certification exams, we will make sure you have the information you need to be successful.