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DDI Front-Line Leadership Series

Leading Rapid Change

Change is inevitable, and it is uncomfortable.

Mergers, downsizing, new equipment, new processes and even new schedules can create anxiety among your workforce. 

If your front-line leaders are not well-versed in change management, your company is at risk for low engagement and morale, increased resistances from employees and even high turnover rates


The Solution

Our carefully-crafted courses provide your frontline team with the necessary tools to handle change.

Through lectures, discussion groups, scenarios and role-playing, the Frontline Leadership Series provides the fundamental skills that your leaders need.

Your frontline staff will focus on the following areas:

  • Communicating for Leadership Success

  • Building and Sustaining Trust

  • Driving Change

  • Engaging and Retaining Talent

  • Resolving Workplace Conflict

  • Coaching for Peak Performance

Partnered with the award-winning Development Dimensions International (DDI), UT Chattanooga provides access to leadership tools that have been heavily researched and facilitated in over half of the Fortune 500 companies.


The Result

Supervisors and upper-level management consistently see a difference after individuals attend the Front-Line Leadership Series.

From improved basic leadership skills to handling performance issues, your frontline staff will be more self-aware, encouraged and confident.

Your staff will have the skills to develop:

  • Healthy interpersonal relationships

  • Employee engagement strategies and facilitation

  • Workplace behaviors that build and sustain trust

  • Retention strategies to decrease turnover

  • Solutions to address workplace conflict


Conquer Change Today!

Contact Us

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Meet Your Instructors

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Katherine Burnett 

Katherine Burnett is a seasoned leadership development professional with over twenty years of experience working with a variety of organizations.  She has expertise in the areas of consulting, coaching and developing leaders. Katherine’s primary goal is enhancing performance, gaining buy-in for change and professional development.

She is a national certified trainer for Development Dimensions International (DDI), Achieve Global (customer service program), Celemi (business simulations) and OMEGA Training Group.  She is a seasoned DiSC assessment facilitator.  She is also a seasoned master trainer specializing in train-the-trainer certification. 

Katherine has developed employees and leaders from front-line through senior executives in all areas of business and industry including financial institutions, telecommunications, insurance, banking and manufacturing.  She is well respected and most recognized for her passion, knowledge and charismatic form of facilitation as well as candid consultation and coaching style.

 Katherine earned a BS in Management from Evangel University, Springfield, Missouri and a MS degree from the Ken Blanchard School of Business at Grand Canyon University, Phoenix, Arizona.


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Carrie Woods, CPLP

Carrie is an author, corporate leadership trainer and executive coach who has worked with companies like ACT, Amazon, Olan Mills, Rockefeller Center, Miller Inds., Nippon Shokubai and many more.

She is currently one of seven people in the state of Tennessee to hold a CPLP certification and in 2013 was recognized by ASTD as a national subject matter expert in Designing Learning.

As a writer Carrie has been published extensively and currently has 11 ghostwritten texts slated for publication in early 2018. Carrie is DDi certified and will be certified by VitalSmarts in both their Crucial Conversations and Crucial Accountability programs in early 2018.