Employees sitting at a table and talking

Business Communications: Verbal

Communication is key for every industry and individual. The basic functions of management cannot be performed without effective communication.

As you perfect your presentation process, it is imperative that you have the skills and savvy delivery style to effectively influence and negotiate your goals.

By understanding others’ unique communication and leadership styles, you will become a polished professional.

From public speaking to closing the deal, learn and practice the strategies and statistics impacting your audiences, peers and teammates.


Participants will:

  • Understand differing communication styles and be self-aware of their own style.
  • Prepare and deliver both formal and informal presentations of information.
  • Learn strategies to communicate with influence and negotiate their point of view.


profile image of Donna Van Natten

Dr. Donna Van Natten

Dr. Donna Van Natten’s research in the science behind non-verbal communication, facial expressions, gestures, and behavioral intentions has changed the way companies’ develop their people. Coupled with her dynamic personality and animated delivery, she is a national spokesperson and expert in interpreting numerous components of communication.

She holds multiple degrees, culminating with a Doctorate in Educational Leadership. Dr. Donna was awarded a Japan Fulbright Scholarship, is published in the Journal of Leadership Education, and recently published her first book, Image Scrimmage¸ about the power of body language and leadership.

She is the founder and CEO of Accountability Measures and a savvy business owner who understands the research driving our spoken and unspoken communication.

Dr. Donna's professional memberships include the Chattanooga Women's Leadership Institute and Women Mean Business. She serves as the Chair of the Chattanooga Chamber’s Small Business Awards and Expo. She also chairs the Board for the non-profit organization, Autism and Behavioral Services and is on the Better Business Bureau and YMCA Board of Directors.

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