COVID-19 Response Information

Updated Tuesday, June 30, 2020

The wellbeing of international and study abroad students is the Center for Global Education’s top priority. As UTC accounts for the spread of COVID-19, we are continuing our constant work of ensuring the safety and security of students, scholars, faculty, and staff at home and abroad.

Below, we have outlined how UTC’s current COVID-19 response will affect CGE operations. 

Information about how UTC will transition into the Fall 2020 semester is available on the Fall 2020 Task Force page

 

Fall 2020 Updates

In keeping with guidelines set by the Center for Disease Control and Prevention, all students traveling from international locations must self-quarantine for 14 days upon arrival to the United States. UTC will work with students as necessary to provide a self-quarantine location and resources.

To determine whether you will be required by UTC to complete a 14-day self-quarantine, please complete the following questionnaire by 5 p.m. on Friday, July 10th.

Take the Questionnaire Now

 

Frequently Asked Questions 

14-Day Self-Quarantine

The information provided below is subject to change at any time as additional information and guidelines arise. Please check back frequently and visit the University Health Services website about any questions which are not answered below.  

In the case of a medical emergency, please call 9-1-1 or visit an urgent care center.

Quarantine is described by the Centers for Disease Control and Prevention as follows:  

Quarantine is used to keep someone who might have been exposed to COVID-19 away from others. Quarantine helps prevent spread of disease that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms. People in quarantine should stay home, separate themselves from others, monitor their health, and follow directions from their state or local health department. 

The CDC recommends a 14-day self-quarantine for anyone who returns to the U.S. following a period of international travel. In keeping with this guidance per the Campus Reintegration Plan, UTC is enforcing a mandatory self-quarantine following arrival in the U.S. for any students, staff, or faculty who have recently traveled internationally.  

University Health Services, the Office of Safety And Risk Management, and the Center for Global Education are responsible for overseeing the self-quarantine process for returning international students. 

UTC has implemented policies related to COVID-19 based on recommendations by the CDC, the Tennessee Department of Health, the Chattanooga- Hamilton County Health Department, and other government entities. 

The CDC recommends that international travel returnees stay home for 14 days from the time you returned home from international travel.  

Additionally, UTC requires that you fill out this this form upon your arrival. 

Once we have determined which students will be required to self-quarantine, as well as who will do so in UTC-arranged accommodations, you will receive detailed information. 
All students, staff, and faculty members who will conduct business on UTC campus following any period of international travel will be required to complete a 14-day self-quarantine. 
No. If you did not travel outside the U.S., you do not need to self-quarantine. 
Your self-quarantine must last 14 days from your arrival in the U.S. During this 14-day period, take the following steps to monitor your health and practice social distancing: 
  1. Take your temperature with a thermometer twice a day, and monitor yourself for fever. Also watch for coughing or trouble breathing. Use this temperature log to monitor your temperature. 
  2. Stay home and avoid contact with others. Do not go to work or school. 
  3. Do not take public transportation, taxis, or ride-shares. 
  4. Keep your physical distance from others (at least six feet, or two meters), in the unlikely event that contact is unavoidable. 

You will have the option of quarantining in your own off-campus housing or in UTC-arranged accommodations. Details on these accommodations will be provided in the future 

Note that if you choose to self-quarantine in your own accommodations, you will not receive additional services such as meals, snacks, care packages, etc. 

Students who choose to self-quarantine in UTC-arranged accommodations will receive three meals each day. If you choose to have food delivered from a restaurant instead, you will be expected to pay for this yourself. 

Students who choose to self-quarantine in their own accommodations will not receive UTC-provided meals. 

No. You should avoid physical contact with all people — including others who are self-quarantining — during the self-quarantine period. 

You may occupy yourself in any way which does not require you to leave your accommodations or come into contact with other people. It is a good idea to bring games, books, music, etc. to keep yourself busy during your quarantine.  

Here are some ideas: 

  • Exercise indoors  
  • Browse the internet 
  • Read some books 
  • Get ahead on your studies 
  • Learn a new language 
  • Play video games 
  • Practice an instrument 
  • Do puzzles 
  • FaceTime with your family, friends, and self-quarantine neighbors 
  • Attend free virtual concerts, workshops, seminars, etc. 
  • Practice CDC-recommended hygiene measures 

The internet has lots of lists of fun ways to spend your self-quarantine time. Here is one 

  • Leave your location 
  • Have friends over 
  • Be in physical contact with other people 

More information about quarantine do’s and don’ts is available at CDC.gov. 

You will receive information in the future regarding whom to contact should any additional or unexpected needs arise before or during your self-quarantine.  

If you choose to self-quarantine in UTC-arranged accommodations, trash will be picked up daily from outside your room, and housekeeping may be available every two to three days. Additionally, you will receive a small kit of essentials including a mask, a thermometer, a small sampling of over-the-counter medications, hand sanitizer, and other necessary items. 

If you choose to self-quarantine in your own accommodations, you will not receive these services and essentials 

Yes. You will be required to self-monitor for COVID-19 symptoms every day and attend a Zoom meeting with OISS staff every morning.

According to the CDC website, COVID-19 symptoms include: 

  • Fever or chills 
  • Cough 
  • Shortness of breath or difficulty breathing 
  • Fatigue 
  • Muscle or body aches 
  • Headache 
  • New loss of taste or smell 
  • Sore throat 
  • Congestion or runny nose 
  • Nausea or vomiting 
  • Diarrhea 

You will receive instructions in the future regarding how to self-monitor for COVID-19 symptoms.  

Someone from our office will continue to contact you until we get a response. Until you complete your 14-day self-quarantine, you will be unable to attend in-person classes or otherwise use UTC campus facilities. 

You will receive information on secure transportation arrangements in the future.  

No; a person who has been exposed to COVID-19 can test negative one day during the virus's 14-day incubation period but test positive the next day, or even later in the same day. This is the basis for requiring a 14-day self-quarantine. 

You will be provided instructions on what to do should you develop symptoms during self-quarantine.  

Until you complete your 14-day self-quarantine, you will be unable to attend in-person classes, move into your regular campus housing if applicable, or otherwise use UTC campus facilities.  



Staff Availability

CGE staff will begin transitioning back on campus in July. CGE staff will be available, either remotely or on campus, during our regular business hours of Monday through Friday, 8 a.m. to 5 p.m.

Staff may be reached via email. Students are encouraged to meet with staff through Zoom meetings, which they may request in advance via email. At this time, CGE staff are not accepting walk-ins. 

International student applications continue to be processed according to the usual schedule.

Academics

On April 1st, it was announced that Summer Long Term and Short Term I classes would also be moved fully online: 

All courses offered in the Summer 2020 Long Term and the Summer 2020 First Short Term will be delivered online... Students who have enrolled in face-to-face classes for the Long Term and First Short Term will be automatically enrolled in an online section of the same course if one is offered.  A decision regarding the instructional format for Summer 2020 Second Short Term will be announced at a later date.

On May 6th, it was announced that most Summer Short Term II courses will be offered fully online, with some exceptions: 

Face-to-face courses will be those least amenable to online instruction and that are necessary to keep students in related academic programs on track for degree completion. Face-to-face courses will involve clinical, laboratory or studio instruction that cannot be accomplished online. Some studio courses can and will be offered online.

On May 16, it was announced that UTC is making plans to be fully operational with students returning to campus for face-to-face classes in the fall.

Please see the modified Fall 2020 academic calendar here.

Please read the Fall 2020 Return to Campus FAQ here.

Campus Life for International Students

The Mocs Express shuttle service has been suspended, but students may still ride the city’s CARTA buses for free using their Mocs card.

The UTC Library building is closed, but many online resources remain available. More information on library continuity is available here

The Aquatic and Recreation Center is closed, but online campus rec resources and activities are available here. More information on the ARC closure is available here.  

 

English as a Second Language

Fully online summer ESL classes began Wednesday, May 13th.

 

Study Abroad

All Summer 2020 and Fall 2020 study abroad programs have been canceled. For questions and concerns regarding future study abroad options, please complete this form.

For detailed information regarding COVID-19's impact on the Office of Study Abroad, visit utc.edu/studyabroad.

 

UTC Health Insurance and COVID-19 Coverage

If you have UTC's Health Insurance plan, please read this UnitedHealthcare memo to see which COVID-19-related claims are covered under your plan.

Member cost sharing will be waived for COVID-19 diagnostic testing provided at approved locations in accordance with CDC guidelines. If a member is diagnosed and hospitalized, the plan will treat that claim as it would any other illness (i.e. subject to a $500 deductible and 80% coinsurance at network providers).

You may also consider using Healthiest You, the telehealth service offered by UnitedHealthcare.  This service offers remote access to licensed medical doctors. Insured students may use this service at no cost, while non-members must pay a $40 fee. 

If you have further questions about your health insurance coverage, please contact The Hildreth Agency at 1-800-874-0831 or studenthealth@hildrethins.com

 

Resources

As always, students are welcome to reach out to CGE staff for support, advice, or a referral to on-campus resources. For the most accurate and up-to-date information about COVID-19, consult the Centers for Disease Control and Prevention and World Health Organization. For answers to questions about the coronavirus or to find out if you should be tested, call the Chattanooga Coronavirus Information Hotline at 423-209-8383.

All students are encouraged to check their email daily for updates on UTC’s coronavirus response. 

 

Frequently Asked Questions

General FAQs

Yes, but many staff and faculty are now working remotely, and non-essential services are operating on altered schedules. Students have been asked to stay off campus as much as they can.

As of April 1st, all courses offered in the Summer 2020 long term and the first short term will be delivered online.

As of May 8th, most Summer 2020 second short term classes will be delivered online.

You will receive a Zoom invitation via email. Click the link in the invitation, or enter the meeting ID directly into the Zoom application. Although a web browser version of Zoom exists, it is recommended that you download the full application.

Do you have a question that isn’t listed here or below? Email international@utc.edu.

Current International Students

Email your advisor to set up a Zoom appointment. Undergraduate students should contact Eunice Davis (eunice-davis@utc.edu), and graduate students should contact Lora Cook (lora-cook@utc.edu).

Designated School Officials are now able to sign I-20s electronically. Undergraduate students should contact Eunice Davis (eunice-davis@utc.edu), and graduate students should contact Lora Cook (lora-cook@utc.edu).

 

As of May 16, UTC is making plans to be fully operational with students returning to campus for face-to-face classes in the fall. Please see modified Fall 2020 academic calendar HERE.

Contact your international student advisor four months before your post-completion OPT end date. Undergraduate students should contact Eunice Davis (eunice-davis@utc.edu), and graduate students should contact Lora Cook (lora-cook@utc.edu).

All CGE staff are now working remotely. If you would like to speak with an advisor on the phone, send an email first to determine the best way to accomplish this. You may also consider requesting a loaner laptop from the IT Department here

 

Inform your international student advisor; an I-20 travel signature is required. Due to COVID-19, an electronic signature may be provided. Undergraduate students should contact Eunice Davis (eunice-davis@utc.edu), and graduate students should contact Lora Cook (lora-cook@utc.edu).

UTC wants all students to succeed, regardless of location. We recommend discussing these questions with your professors directly.

Undergraduate students should contact Eunice Davis (eunice-davis@utc.edu), and graduate students should contact Lora Cook (lora-cook@utc.edu).

Please refer to the updated information on Spring Commencement HERE.

Do you have a question that isn’t listed? Email international@utc.edu.

Prospective International Students

Yes! Although CGE staff are now working remotely, we are processing applications in the usual manner. If you have questions about the international admissions process, contact the relevant international student advisor: Eunice Davis (eunice-davis@utc.edu) for undergraduate applicants and Lora Cook (lora-cook@utc.edu) for graduate applicants.

To account for document procurement challenges related to university closures amid the COVID-19 pandemic, UTC is currently accepting scanned copies of international academic documents (i.e. transcripts, marksheets, and degree certificates) via email. These documents are considered unofficial but will be accepted on the condition that official copies be submitted as soon as possible following the guidelines laid out on the Prospective Students webpage. 

 

UTC is now accepting the Duolingo English Test for proof of English proficiency. Undergraduate applicants must score at least 85, and graduate applicants must score at least 100.

TOEFL/IELTS are now available to take online.

Do you have a question that isn’t listed? Email international@utc.edu.

ESL Students

Yes. Summer ESL classes are currently fully online.

Fall 2020 ESL classes will begin on August 17 and follow the same calendar and procedures as the rest of UTC. There will be no Fall Break, and we will hold classes on Labor Day. Face-to-face classes will end before Thanksgiving, and final exams will take place online after Thanksgiving.

Additional information is available in the Fall 2020 academic calendar.

Do you have a questions? Email esl@utc.edu.

Study Abroad Students

As of March 16, all Summer 2020 study abroad programs are cancelled.

As of May 26, all Fall 2020 study abroad programs are cancelled.

As of May 26, Spring 2021 programs are proceeding as planned. We will continue to provide updates to Spring 2021 study abroad participants and will make a decision on Spring 2021 programs during the Fall 2020 semester.

For detailed information regarding COVID-19's impact on the Office of Study Abroad, visit utc.edu/studyabroad.

Do you have questions? Email studyabroad@utc.edu.