COVID-19 Response Information

Updated Friday, April 3, 2020

The wellbeing of international and study abroad students is the Center for Global Education’s top priority. As UTC prepares for the coronavirus’s potential spread, we are continuing our constant work of ensuring the safety and security of students, scholars, faculty, and staff at home and abroad.

Below, we have outlined how UTC’s current COVID-19 response will affect CGE operations.

Staff Availability

CGE staff will continue their regular work schedule remotely.

Staff may be reached via email. Students are encouraged to meet with staff through Zoom meetings, which they may request in advance via email.

International student applications will continue to be processed according to the usual schedule.

NOTE REGARDING ACADEMIC DOCUMENT SUBMISSIONS: Due to official document procurement challenges caused by the closures of many universities worldwide, our office is currently accepting unofficial transcripts and degree certificates submitted via email by undergraduate transfer and graduate applicants, with the understanding that official copies will be submitted as soon as possible following the guidelines laid out on the Prospective Students webpage. 


On March 23rd, all classes switched to an online format through the end of the spring semester. For information about specific changes within your classes, contact your professors directly.

On March 27th, UTC announced a Satisfactory/No Credit grading option:

Undergraduate students may select Satisfactory/No Credit grading for some or all of their Spring 2020 Full-Term and Part of Term 2 courses. Graduate students wanting to choose Satisfactory/No Credit grading will have to petition their graduate programs on or before April 21, 2020 to do so.

We urge all students considering the S/NC grading option to meet with their academic advisors to determine whether this is the right option for them. Please note that this option must be requested through this form by Tuesday, April 21st. 

On April 1st, it was announced that some summer classes would also be moved fully online: 

All courses offered in the Summer 2020 Long Term and the Summer 2020 First Short Term will be delivered online... Students who have enrolled in face-to-face classes for the Long Term and First Short Term will be automatically enrolled in an online section of the same course if one is offered.  A decision regarding the instructional format for Summer 2020 Second Short Term will be announced at a later date.

Campus Life for International Students

International students who live in campus housing may remain on campus. 

Beginning Saturday, April 4th, Mocs Dining will serve meals out of the POD at West Campus Housing. Food service will be open from 11 a.m. to 6 p.m. daily.

The Mocs Express shuttle service has been be suspended based on low ridership, but students may still ride the city’s CARTA buses for free using their Mocs card.

The UTC Library building will be closed through the end of the spring semester. However, online resources remain available, and arrangements may be made to access the building by appointment. More information on library continuity is available here

The Aquatic and Recreation Center will be closed through the end of the spring semester. However, online programming and fitness classes will be available. More information on the ARC closure is available here

All previously scheduled in-person CGE events are indefinitely postponed. However, watch your email for information about upcoming virtual events.

English as a Second Language

The ESL coordinator has contacted students directly regarding changes to ESL classes. On March 23rd, students began video conferencing with their teachers and continuing the self-study they began the week of March 16th.

Study Abroad

Students whose study abroad programs have been suspended or canceled have been contacted directly, and the necessary return arrangements have been made. 

All Summer 2020 study abroad programs have been canceled. As of now, Fall 2020 programs will continue as planned. For questions and concerns regarding future study abroad options, please complete this form.

For detailed information regarding COVID-19's impact on the Office of Study Abroad, visit


As always, students are welcome to reach out to CGE staff for support, advice, or a referral to on-campus resources. For the most accurate and up-to-date information about COVID-19, consult the Centers for Disease Control and Prevention and World Health Organization. For answers to questions about the coronavirus or to find out if you should be tested, call the Chattanooga Coronavirus Information Hotline at 423-209-8383.

All students are encouraged to check their emails daily for updates on UTC’s coronavirus response. 

UTC Health Insurance and COVID-19 Coverage

If you have UTC's Health Insurance plan, please read this UnitedHealthcare memo to see which COVID-19-related claims are covered under your plan.

Member cost sharing will be waived for COVID-19 diagnostic testing provided at approved locations in accordance with CDC guidelines. If a member is diagnosed and hospitalized, the plan will treat that claim as it would any other illness (i.e. subject to a $500 deductible and 80% coinsurance at network providers).

You may also consider using Healthiest You, the telehealth service offered by UnitedHealthcare.  This service offers remote access to licensed medical doctors. Insured students may use this service at no cost, while non-members must pay a $40 fee. 

If you have further questions about your health insurance coverage, please contact The Hildreth Agency at 1-800-874-0831 or