MocsPrint Mobile FAQ
If you need assistance with MocsPrint Mobile, please contact UTC Solutions Center at 423-425-4000 and talk to a support representative. Alternatively, you can go tohttps://helpdesk.utc.edu/footprints/help.html and create a ticket requesting assistance.
MocsPrint Mobile supports most document and image formats, and sometimes can "unofficially" support some files that aren't listed here. However, there are many thousands of different file formats and we haven't tested with all of them, so we only guarantee support for the file types listed here:
- DOC, DOCX (MS Word)
- GIF, JPG, PNG, TIFF (Images)
- HTM, HTML (Web pages)
- PDF (Adobe PDF)
- PPT, PPTX (MS PowerPoint)
- RTF, TXT (Text files)
- XLS, XLSX (MS Excel)
If the file you would like to print is not one of the supported types, the recommended solution is to save/export/print it as a PDF. Most major programs allow you to save or export to a PDF file.
If you need to print a web page, please see the question below regarding web page printing.