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TERA User Support

Welcome to the user support site for the UTC Tennessee Electronic Research Administration (TERA) Proposal and Award Tracking and Management System (PAMS). The TERA User Support Services site will provide news, information and training resources. Check back often.

What is TERA?

TERA is a web-based information system that supports research and sponsored program administration through the Proposal and Award Tracking and Management System(PAMS). This application, recently implemented on all UT campuses, allows for greater integration and collaboration among sponsored program offices across the UT-University system.
TERA-PAMS brings many benefits to UTC, including:

  • Greater autonomy for faculty and staff in the internal approval process;
  • Easy access to all of your sponsored program information via a web portal;
  • Increased automation for processes such as internal routing, document retrieval, and account set-up; and
  • Enhanced features to support research compliance.

In the future, TERA will be fully integrated with Tennessee's research compliance offices charged with monitoring research on human and animal subjects, conflicts of interest, use of hazardous materials, and protection of intellectual property. This level of integration will enable the University to further grow the research enterprise, while continuing to ensure that Tennessee meets the research compliance requirements set forth by federal and state agencies.


Help documents and video tutorials can be found here.