Student Rating of Faculty (SRF)
Click here for instructions on how to access your Student Rating of Faculty results.
Class Evaluations – Student Rating of Faculty
There are two primary purposes for Student Rating of Faculty at UTC. The first is
to help UTC make decisions about faculty. The teaching competence of the faculty
is one of the primary issues considered in decisions about retaining and rewarding
faculty. Students’ ratings of their instructors are an important, but not exclusive, source of information about this critical activity. Numerical ratings from each
class are combined to produce class, course, subject, department, college, and university-wide
averages, which are made available to the provost, deans, department heads, and instructors.
The second reason for the course rating process is to provide feedback to help each
individual instructor improve the quality of instruction. Written comments are particularly
valuable in this respect. Thus, students are requested to spend at least 5 minutes
responding to the open-ended questions. Open-ended student responses are available
to the Department Head, but are used primarily by instructors to help them improve
their class in future semesters.
Faculty Evaluation at UTC
All tenure-track and tenured faculty in the University of Tennessee System are required
by the “Board of Trustees Policies Governing Academic Freedom, Responsibility, and
Tenure” to participate in annual Performance and Planning reviews as a mandatory term of employment. At UTC, Faculty Evaluation and Development by Objectives (EDO) defines the process for these reviews. The EDO process is based on identifying
objectives, establishing a realistic program for obtaining these objectives, and evaluating
and rewarding performance in achieving them. Evaluation of faculty performance is
an essential component of the EDO process, providing formative and summative assessment
of the individual’s performance so that he/she can maintain or improve subsequent
performance; serving as a basis for promotion, tenure, salary, and other decisions;
and providing accountability with regard to the quality of teaching, research and
service. Complete guidelines for faculty evaluation are found in the UTC Faculty
Handbook. Click here for SRF guidelines.
All classes with five or more students are evaluated during fall semesters. Instructor-course
combinations not rated in the fall are evaluated in spring or summer terms. The Office of Planning, Evaluation, and Institutional Research (OPEIR) administers the course evaluations using online survey software. The application
used by UTC, SurveyDig, was selected because of its compatibility with the University’s Banner student information
system and its rapid reporting capability. All students are asked to rate seven aspects
of their classes on a Likert-type scale. These items were deemed by the Student Rating
of Faculty committee to be indicators of student learning. Additionally, all students
are asked to respond to four open-ended questions eliciting student ideas for improvement
of curriculum and methodology. Several programs ask students to respond to additional
questions specific to instruction in those disciplines. Students in online classes
are also asked to rate the effectiveness of web-based instruction.
Course evaluations are opened to students three weeks prior to the last day of classes.
Students access course evaluations through their web portal or links, which are automatically
emailed to them. They then have the entire three-week period (through the last day
of classes) to complete the process of rating their classes.
Shortly after final semester grades are turned in, results of the course evaluations
are made available to faculty. Means, medians, frequency and percent distributions,
verbatim responses to open-ended questions, as well as comparative measures are provided
to each faculty member. Each department head also is given access to Student Rating
of Faculty results for all faculty in his or her department.
Student Rating of Faculty Instruction
Student ratings of faculty instruction are but one of numerous factors considered in the assessment of teaching effectiveness at UTC as described
above. Academic administrators and faculty committees use results of student class
ratings as one source of information when making decisions about faculty continuation,
promotion, and tenure, while faculty use them to identify strengths and weaknesses
in their teaching and to devise means of improving student learning.
Individual faculty and collective departmental data from these student ratings might
also be used to determine changes to instructional strategies, curriculum, as well
as individual courses and sequencing. In this way, these data can serve as indicators
of programmatic instructional effectiveness related to student learning outcomes.
Click here for Institutional Effectiveness information.
There are many campus resources available to help faculty use the results of the student ratings to improve their teaching. Click here for information on best practices.
In addition, the Walker Center for Teaching and Learning provides numerous faculty
development opportunities that are open to all faculty. Click HERE to visit their website.
Faculty, Heads, and Deans – Access to Student Rating Results
Access to the SurveyDig course evaluation system is closed to students at midnight on the last scheduled
day of regular classes, and is therefore not open for students to rate faculty during
final exams. Results of the process are not made available to faculty until all grades
are turned in to the Registrar.
On the day following the grade-reporting deadline, summaries of student rating results are available for viewing by class, course, subject, department, and college. Viewing access is limited as follows:
- Faculty may only access their own student ratings in classes they taught.
- Heads may view only results for faculty in the department the head has oversight for.
- Deans may only view results for faculty teaching in departments within their colleges.