UTC Learn Access:
UTC Learn Policy:
What should I do with my online course materials at the end of the semester? / When to Export and Archive your course?
What are the enabled responsibilities of the different roles in UTC Learn (instructor, leader, participant, teaching assistant, etc.)?
UTC Learn and Banner:
UTC Learn Training and More:
UTC Learn Extras:
Can I use a Course Cartridge from a book publisher or other developers? What version of UTC Learn is UTC Learn running?
If you need help logging in to the UTC Learn system, call the UTC IT Support at 425-4000. For other questions, call the Walker Center for Teaching & Learning at 425-4188. Please refer any student questions to the UTC IT Support at 425-4000.
The maintenance windows are 4:00 am – 7:00 am on the first and third Friday of the month. During this time period, the system may or may not be available for you.
UTC's online learning system (UTC Learn) is secure and restricts access. Once you have a UTC ID and password (and a UTC email account), you can access the UTC Learn system. Your UTC Learn username is your UTC ID (3 letters and 3 numbers, for example, abc123).
Yes, as long as campus authentication (UTC ID and password) is functional, UTC Learn/Blackboard should also work. Login to UTC Learn at http://www.utc.edu/learn/ or directly at utclearn.utc.edu. You do not have to log in to MyMocsNet to get into UTC Learn.
Users that are not officially affiliated with UTC (guest discussants or mentors, for example) may be provided an account (UTC ID and password) at the request of a UTC "sponsor" such as a faculty or staff member through our homepage www.utc.edu/ce. Click on the link Affiliate ID Form and follow the instructions.
These user accounts (referred to as "affiliates") are considered temporary. Such accounts are assigned only to individuals who are working with UTC faculty/staff on officially recognized activities on the system and are deleted at the end of each semester, project or at designated times during the year. The default setting for the system is to NOT allow guest access. You must provide a valid email address for the affiliate. Once the ID’s have been created, the person who submitted the request will receive an email with the ID’s. Please note, after this completion email has been received, it will take 24 hours for the ID’s to be processed in the system and up to 72 hours before a Moc’s Card can be created.
If you have any questions about the criteria for needing an affiliate ID, please contact the office of Continuing Education at x4344.
Anyone who is going to be on campus for a short period of time and may need access to the following: ARC, UTC Learn, Building Access, Food, Housing, Lab Computer Access, and Parking.
Who does not need one? Any current credit seeking students, current employees, and conferences/seminar attendees.
UTC Learn organizations (communities) are created upon request for student groups, faculty groups, UTC committees, etc. Approved organizations are also used for groups that need to have access to communication and documents over multiple semesters. All student communities MUST be recognized as official campus organizations and have an identified faculty or staff sponsor before they will be created on the system. Users of UTC Learn and the UTC Learn system should be guided by all applicable rules and policies, including the UTC Acceptable Use Policy.
To set up the initial organization, please send an Excel spreadsheet listing all of the initial UTC IDs for organization membership (names are not necessary). This spreadsheet can be sent as an attachment to firstname.lastname@example.org. In the body of the email, include the organization's name, and the name and UTC ID of the faculty/staff sponsor. The initial creation of an organization includes a batch upload of the organization members provided on the initial request.
Organizations can be set up for self enrollment, which allows students to search and join groups from the organizations tab in UTC Learn. Organization leaders can submit a request to the UTC Learn administrator to have self-enroll turned off
After the creation of the organization, the UTC sponsors/faculty are responsible for maintaining a current list of participants and for ensuring that the organization space is used in accordance with the Acceptable Use Policy and that any content posted is appropriate for posting on this university resource. It is the responsibility of the organization faculty/staff sponsor to ensure proper communication and content appropriate to UTC’s policies as well as to ensure proper usage among members. Misuse of state resources may result in loss of access to the system for the group.
Participants may "opt out" of an organization by emailing the faculty/sponsor or the system administrator.
NOTE: Faculty and staff who wish to use the system for grant projects may be charged for their use of the UTC Learn system.
Observer users are persons who are assisting a student with a disability by helping them within UTC Learn. Observers can view the same content as student users but cannot modify or interact with content intended for the observed users. If you have a student with a disability in your class who has an associated observer and they request you enable observer access for your class in UTC Learn, here are the steps to enable observer access.
1. Control Panel > Customization: Guest and Observer Access > set "Allow Observers" to Yes, then click Submit.
2. Control Panel > Customization: Tool Availability > checkmark "Visible to Observers" for appropriate tools (e.g., Announcements) and content areas (e.g., Assignments), and then click Submit.
3. In Edit Mode, make sure each course navigation menu item (on the left below the course name) is viewable to observers by clicking on the chevron to the right of each course menu item and select "Permit Observers" if necessary.
Use of the UTC Learn system is governed by the practices outlined in the UTC Acceptable Use Practices (AUP).
The security of the systems is of paramount importance in maintaining a reliable and trusted resource for online instructional materials and tools. As with other university records, faculty are cautioned to take care that student information (including, but not limited to, grades, test scores, user names, or ID numbers) is guarded closely. Grades should be posted so that students may see only their scores (for example, do not post a spreadsheet with all course grades into the class). UTC IDs can be viewed for users who have access to the following features: enroll, list or modify users, remove users, the grade center and the assessments area. The group function displays UTC IDs as a part of the file sharing function. The system is patched regularly and has the latest virus protection installed at all times.
UTC Learn (UTC Learn) ONLY uses your UTC email address. FirstName-LastName@utc.edu for faculty and email@example.com for students.
UTC recognizes the intellectual property rights of faculty, staff, and students. The following policies are aligned with those already in place, which can be found at UTC Learn Online.
Instructors who create course sites retain all rights to those materials, including the right to create and retain archived and exported copies of the site in digital format. Use of the site and access to its materials and tools are determined by the instructor, and these rights may be reassigned by that individual only. UTC Learn system administrators will ONLY add the faculty of record to courses. Students retain all rights to their class work, which also includes posted messages in discussion forums. Instructors may choose to post student work (or expect students to post their own work) on the course site. Students must be informed of this (preferably in writing) at the beginning of the course. They must also be told if their work will be retained in the course site beyond the duration of the semester and whether others will have access to it. No evaluative commentary or grade information from the instructor may be included with student work if the work includes information identifying its creator.
Faculty must respect the property of others by obeying copyright laws. Best practice encourages faculty to link directly to articles and additional readings provided through the Library online databases and electronic reserves. See the UTC library's Reserves FAQ for Faculty and Linking to Articles in UTC Learn resource pages.
To request that your course be re-opened for a student to submit requirements for an incomplete, make a request to firstname.lastname@example.org. If faculty keep a course available for one student, the course will be available for all students enrolled. Faculty may also choose to enroll a student with an incomplete into their current courses. Contact email@example.com to request a course continuation.
The maximum course size is 1.5 GB.
The maximum size of a single file upload is 1.5 GB.
The maximum course import file size is 1.5 GB.
If you are close to exceeding your size restriction, contact firstname.lastname@example.org or put your course information on your personal web site.
What should I do with my online course materials at the end of the semester? / When to export and archive your course.
UTC Learn administration does not keep archived copies of any classes on the system. Faculty are strongly encouraged to export and archive their courses through the Control Panel at the end of each semester. In addition, we strongly urge faculty to export and back up the grade center of each class throughout and at the end of each semester.
Faculty are responsible for making and retaining course exports and archives. UTC Learn system administration will NOT archive or export any courses for back up. Classes may also be deleted from the system; however, multiple notifications will be sent by email prior to deletion.
Exporting a course allows the instructor to select the parts of the course to keep for future use. It is recommended that when you import course content into a new course, you use the exported course (not the archived course).
Archiving a course allows the instructor to save the entire course including all content and user information. This is useful for keeping a record of class interactions, grades, and enrollment. When importing previous course content into a new course, do not import an archived course; instead, use the exported course.
More information about exporting and archiving your course is located here.
What are the enabled responsibilities of the different role in UTC Learn (instructor, leader, participant, teaching assistant, etc.)?
- Student/Participant: User is able to access all available course content and will be graded on assessments. Students do not have access to any Control Panel features.
- Instructor/Leader: User is able to control all aspects of the course through the Course Control Panel.
- Course Builder/Organization Builder: User is able to add content to the course through the Content Areas and the Course Tools on the Course Control Panel. Course Builders do not have access to some Course Tools, such as Online Attendance. Course Builders are NOT seen by students as being a part of the course, but are listed in the course email options if available. Course Builders do not have access to the Grade book, Grade book Views, Course Statistics, or modifying user roles.
- Grader: User is able to access all areas under the Assessment area of the Control Panel, as well as some Course Tools such as Online Attendance and Online Journal. Graders can also list users but cannot make any other changes to user management. No other areas of the Control Panel are available to Graders. Graders are not listed in the grade book or class role, but they are included in email lists.
- Guest: User is able to view areas of the course, but cannot participate in any way. Guests can only access portions of the class that have been designated for Guest Access. If you assign the role of Guest to someone, you must also turn on Guest access to the course.
To turn on guest access in your course:
- Control Panel > Customization: Guest and Observer Access > set "Allow Guests" to Yes, then click Submit.
- Control Panel > Customization: Tool Availability > checkmark "Visible to Guests" for appropriate tools (e.g., Announcements) and content areas (e.g., Assignments), and then click Submit.
- In Edit Mode, make sure each course navigation menu item (on the left below the course name) is viewable to guests by clicking on the double-down arrow (chevron) to the right of each course menu item and select "Permit Guests" if necessary
- Teaching Assistant/Assistant: User is able to control most aspects of the course through the Course Control Panel. TA's have very limited access to the User Management area of the Control Panel. They can only access user lists. TA's cannot copy a course.
UTC Learn receives information from Banner about all current classes, instructors, and students. This information is updated hourly within UTC Learn. Thus, the information contained on UTC Learn reflects what is recorded in Banner. However, up-to-the-minute and official records should always be retrieved from Banner.
MyMocsNet integrates with UTC Learn by logging you in automatically to UTC Learn in two locations. To access UTC Learn from within MyMocsNet, click either the UTC Learn icon at the top right of your screen or on one of your classes listed on the Academics tab's My Courses channel. If you are logged in to both MyMocsNet and UTC Learn at the same time, logging out of MyMocsNet does not affect your login on UTC Learn or vice versa.
Courses are automatically created in the UTC Learn system based on the UTC Schedule of Classes received through Banner.
Faculty are assigned to courses on the system based on the course listings on the UTC Schedule of Classes. If a faculty member needs to be assigned to a course, please make an official request with the Office of Records. UTC Learn system administrators will ONLY add the faculty of record to courses.
Courses are created on the UTC Learn system as "unavailable," which means that only instructors can see the courses. Courses will be automatically be made available on the first day of class for each term. If you need your course available to students prior to the first day of class, send an email to email@example.com with your UTC ID and the CRN of the course you would like opened.
Faculty are assigned to courses on the system based on the course listings on the UTC Schedule of Classes. If you need to be officially assigned to a UTC Learn course, please have your department head contact the Records Office. Once the Records Office enters your assignment and it is reflected on the UTC Schedule of Classes, you should be added to the corresponding class in UTC Learn within an hour.
Student enrollments for UTC Learn reflect UTC's official class rolls on Banner, but the official class roll should always be retrieved from Banner if there is a question. Students are automatically enrolled in or dropped from their registered classes in UTC Learn hourly.
Students who drop a class are automatically disabled from the corresponding UTC Learn course hourly. Student disablement from the course does not remove the student's activity in that course, but rather only disables the student's ability to access that course. If a student should re-enroll in that class, that student's enrollment will be re-enabled in the class with all previous coursework intact. If the student who has re-enrolled in the class has trouble accessing the class, please send an email to firstname.lastname@example.org with the CRN and the student’s UTC ID and a request to re-enable the student's enrollment within the class.
Since course rolls are now managed automatically, instructors should exercise extreme caution in deleting a student from a course since manual removal deletes all record of that student's activity within that course.
- Classes from previous semesters (Fall and Spring terms only) are made unavailable to instructors in UTC Learn the last day of midterms of the corresponding semester one (1) year later. (FA12 courses will become unavailable the last day of midterms of the FA13 semester). Summer courses will become unavailable at the end of the following summer term one (1) year later. However, multiple notifications will be sent by email prior to deletion.
Faculty and staff do not have to attend UTC Learn training to access or use the UTC Learn system. However, pre-scheduled training sessions are offered through the Walker Center for Teaching and Learning. Faculty and staff may request specific training sessions to meet their needs by calling the Walker Center for Teaching and Learning at 423-425-4188. Student resources are located here. Students can get help accessing UTC Learn from their instructors, self-enrolling in the "Student UTC Learn Training" class found on the Courses tab within UTC Learn or from the UTC Help Desk
To use UTC Learn, your device must meet minimal technical requirements, use a supported browser, and be configured properly. UTC Learn recommends all Windows and Mac users use the latest version of Firefox or Google Chrome when accessing course sites on the learning management system. Using Internet Explorer is not recommended. For more information, go to https://www.utc.edu/learn/getting-help/system-requirements.php.
Hiding and rearranging courses in your My Courses module will enable easier access to the current semester's courses. To hide a course from your My Courses module select the gear icon in the upper right corner of the module. On the next screen uncheck all boxes associated with the course you would like to hide from the list. Select submit to save your changes.
If you are trying to bring a course back after you have hidden it from your course list, click on the gear icon in the top right corner of the My Courses module. Check any boxes for that class in Section 1 - Modify Courses List, and click Submit.
The UTC Learn official course template has menu items by default that include the Announcements, Syllabus, Academic Acknowledgement, Course Materials, Instructor Resources (visible only to instructors), Student Resources, Accessibility Resources, Email, and My Grades. Faculty can customize each class to add more functionality or to edit the names of the default menu items. These changes can be made when the Edit Mode is set to ON for your class. Importing course contents from a previous semester may duplicate menu buttons. Any menu items with no content will not be visible to students.
Yes, UTC Learn has enabled use of UTC Learn Mobile Learn. Users may currently access UTC Learn courses using UTC Learns Mobile Learn app free of charge.
Can I use a Course Cartridge from a book publisher or other development? (What version of UTC Learn is UTC Learn running?)
Course cartridges enable instructors to gain access to complete sets of teaching tools provided by academic publishers. Instructors who choose to use course cartridges must get the appropriate download key from the publisher and load the course cartridge him/herself. Before adopting books or course cartridges, please consult with the UTC Learn Administrators about the lead time and system resources necessary for loading course cartridges. Exported or archived classes are not course cartridges.
Before deciding to use a course cartridge, please check with the UTC Learn system administrator (email@example.com) to ensure that our UTC Learn version can accommodate the cartridge under consideration. Information about the current version of Blackboard is posted on the UTC Learn web page. You may need to let the publisher know the UTC Learn version number and license type to ensure that our system will accommodate the cartridges under consideration.
Course cartridges are course content and not part of the UTC Learn system. They are the responsibility of the faculty member or department representative employing them.
Course cartridges can require very long download times and reduce availability of the UTC Learn server. Any faculty member or department representative that needs to have course cartridges downloaded must inform the UTC Learn system administrator four (4) weeks before the first day of classes for the semester in which the cartridge will be used. At this time, UTC Learn staff will consult with the faculty or department regarding the best time to download the cartridge.
Faculty may merge multiple sections of the same course that they are teaching. In
order to do this, you must send an email request with your UTC ID, the CRN’s of the
classes you want to merge, and an indication of which CRN should be the parent to
firstname.lastname@example.org. After the term begins, courses cannot be merged.
The academic acknowledgement is an activity required of all students in every course in which they are enrolled except for individual studies, research, etc. Please do not delete this activity from your course.