General Information


What is UTC Learn?

UTC Learn, powered by Blackboard, is the learning management system (lms) for the University of Tennessee at Chattanooga.  Our goals are to extend the classroom environment through technology; provide the ability for faculty and staff to facilitate collaboration on- and off-campus; and help improve the learning experience of our students by providing a platform for online, hybrid and face-to-face courses.

Staffing and Management

The Walker Center for Teaching and Learning (WCTL) is responsible for faculty support and training as well as the management and technical support of the LMS software and hardware. 

Accessing UTC Learn

UTC Learn can be accessed through the UTC MyMocsNet portal or the UTC Learn website.  Users will use their UTC ID and password to access the learning management system.

Support Services

In order to request assistance, please contact:

Students:
UTC Solutions Center
423-425-4000
helpdesk@utc.edu

 

Faculty:

Walker Center for Teaching and Learning
423-425-4188
utclearn@utc.edu

Communication of Downtime

Scheduled Downtime – UTC Learn has a regularly scheduled monthly maintenance.  During the week prior to the scheduled downtime, the UTC Learn administrator will send an email to the faculty, student and main UTC listservs announcing the upcoming downtime.  For outages related to upgrades of the system, detailed upgrade plans will be communicated to the campus.

Non-Scheduled Downtime – In the event of an emergency outage or non-scheduled downtime, the notifications will be placed on the  UTC Learn website.  If the system is functioning properly, users will see a message in green displayed on the page.  If the system is sluggish and slow, users will see a message in yellow displayed on the page with a message describing the issue.  This message will be updated every 30 minutes until the situation is resolved.  If the system is completely inaccessible, users will see a message in red displayed on the UTC Learn website with an update.  This message will be updated every 30 minutes until the situation is resolved. 

UTC Learn Technical Requirements

In order to make optimal use of UTC Learn, users must be sure they are meeting the minimal technical requirements.  Users are encouraged to use the Browser Check to help ensure the software and settings are configured correctly. 

Key Dates by Semester

Detailed information related to key dates associated with UTC Learn can be found on the UTC Learn website.  Dates include availability of courses, addition of students and much more. 

For the university's full academic calendar, visit the Record's Office page.

Accessibility and UTC Learn

UTC Learn is a Blackboard Learn product.  Blackboard, as a company, is committed to ensuring that their learning management system platform is usable and accessible. The code and user interface design techniques are continually audited by the company to ensure that the application is usable by everyone, to the greatest extent possible, regardless of age, ability, or situation.

Accessibility Features

Blackboard is fully committed to ensuring that the platform contains no barriers for users with disabilities and is both usable and accessible by everyone, regardless of age, ability, or situation.

Here are links to information about using Blackboard Learn with a hearing impairment or other accessibility features within the system.

Using Blackboard Learn with a Hearing Impairment

Keyboard Navigation

Screen Reader Tutorials

JAWS Screen Reader Demo with Blackboard Learn Tools

Resources for More Information:

You can find additional information related to course design, VPATs (Voluntary Product Accessibility Templates) for the Blackboard system and other information by visiting the following:

Designing Accessible Content:  Learn more about Designing Accessible Content for use within your Blackboard course.

Blackboard VPAT Information:  For Blackboard Learn 9.1's conformance with the accessibility standards under Section 508 of the Rehabilitation Act using the Voluntary Product Accessibility Template® (VPAT®) tool, see the VPAT for Blackboard Learn Release 9.1. For Blackboard Learn 9.1 SP 11 conformance statement for Web Content Accessibility Guidelines 2.0, Level AA see Learn Accessibility Conformance Statement.