We are currently investing over $100k to replace 15 projectors (12 rooms) along with developing a long-term plan for refreshing our classroom technology infrastructure.
Implementing a plan that would refresh all faculty and staff primary devices once every four years along with ensuring an accurate inventory of all IT assets.
Developing data and metrics using Microsoft BI (Business Intelligence) to track real-time activity within the Footprints ticketing environment.
Helping to migrate all faculty and staff to O365 and to provide support and training to ensure all users are comfortable navigating their way around while using the tools and features of the new environment.
With the installation of Luminus 5 (our new portal environment), we are in the process of further developing the portal to ensure it aligns with the needs and interests of faculty, staff, and students.