Section Menu

Students and Parents

  1. Tech Support for Students [full page]
  2. Connecting to the Internet [full page]
  3. Account Management [full page]
  4. Campus Email [full page]
  5. UTC Learn [full page]
  6. UTC Alerts [full page]
  7. Mocs Print [full page]
  8. Technology in the Residence Halls [full page]
  9. Purchasing a Computer [full page]
  10. Software for Students [full page]
  11. Computer Labs [full page]
  12. Borrow Equipment [full page]

Tech Support for Students

Client Services provides support for UTC faculty, staff, students, visitors and partners. Our goal is to help everyone with their technology needs while at UTC. We support our customers who are on and off campus. Client Services consists of the Help DeskStudent Technology Center, and Mocs Print.


Connecting to the Internet

In order to connect to the internet on campus, you will have to: Know your UTC ID and password, have an anti-virus program (windows), keep your device up-to-date, and register your computer on the network.


Account Management

Your username is the unique identifier you will use to access UTC's computing resources. Your username is automatically generated and composed of 3 letters followed by 3 digits (for example, abc123). Your account's password is managed by the IAM (Identity and Access Management) system. IAM a self-service system, meaning you can manage your own password safely and securely. To access the IAM system, click the 'Help Logging In?" button on the MyMocsNet login page.


Campus Email

All students have an @mocs.utc.edu e-mail address through Google Apps for Education. This is referred to as your MocsMail+ account. With this account, you have access to your e-mail, Google Drive, Google Calendar, Google Sites, and other Google services. This e-mail is an official means of communication so it should be checked regularly.


UTC Learn

UTC Learn is home to the University of Tennessee at Chattanooga’s distance learning opportunities. UTC Learn houses both synchronous and asynchronous programming utilizing a variety of technologies including Blackboard Learn, Adobe Connect, video conferencing, and Media Site.


UTC Alerts

UTC ALERT is a messaging system that allows UTC to communicate with members of the campus community quickly in the event of an emergency.

The University has created a well-defined set of situations that would prompt a UTC ALERT message. UTC ALERT only will be activated when there is a critical need to transmit urgent information to the campus community. Here are some examples:

  • Ongoing safety threats in which an armed or dangerous criminal is at large on campus.
  • Major facility emergencies or evacuations. This may include a large scale gas leak, fire, or hazardous material spill, occurring either on campus or near enough to campus to cause a credible threat to members of the campus community.
  • Severe weather. This may include a threat from a tornado requiring those on campus to take shelter or an immediate closing due to anticipated weather issues.

MocsPrint

All students receive a $10 print credit for fall and spring semesters. You can print from lab and library computers, you can also set up your laptop to print to printers across campus.


Technology in the Residence Halls

Every residence hall has full wireless coverage and one network jack. Connect to the network with any device you want: Video game consoles, smart TVs, BluRay players, computers, etc. Wireless printing is not supported in the residence halls. We recommend you use an ethernet cable for smart Tvs, BluRay players, and video game consoles.


Purchasing a Computer

All students, faculty and staff can take advantage of education pricing for personal computers.

Dell

Apple


Software for Students

The student technology fee funds educational and research software available for students to install on their computers and use while enrolled at UTC. Tech Fee funded software: SPSS, Matlab, EndNote, and SAS.


Computer Labs

A list of computer labs around campus.


Borrow Equipment

Our Classroom Technologies department has equipment (projectors, microphones, etc) available for reservation.

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