Configure the iOS Outlook app for Exchange (On Campus)

Directions

  1. Open the Outlook app
  2. Select ‘Add an Account’
    • If you have already set up an account:
      • Select the ‘Settings’ tab
      • Select ‘Add Account’
  3. Select the ‘Exchange’ option
  4. Select ‘Show Advanced Options’
  5. Under the ‘Email Address’ field, enter your UTC email address
    • Example: Jane-Smith@utc.edu
  6. Under the ‘Password’ field, enter your UTC password
  7. Under the ‘Description’ field, enter ‘UTC Exchange’
  8. Under the ‘Server’ field, enter ‘xmail.utc.edu’
  9. Under the ‘Domain’ field, enter ‘UTC’
    • If the app is failing to add the account, try replacing ‘UTC’ with ‘utc.tennessee.edu’
  10. Under the ‘Username’ field, enter your UTC ID
    • Example: abc123
  11. Select ‘Go’ to submit the account information

Get Help

  1. Contact the Solutions Center by calling (423) 425-4000.
    • Say you are having trouble configuring the Outlook iOS app for Exchange while off campus.
    • To speed up the process, mention what troubleshooting steps you have already taken.

Pictures

Configuration for Exchange on iOS Outlook