Sync Exchange Mail to Windows Phone

Directions

  1. Open ‘Settings’
  2. Select ‘email + accounts’
  3. Select ‘add an account’
  4. Select ‘advanced setup’
  5. Under the ‘email’ field, enter your UTC email address (ex. Jane-Smith@utc.edu)
  6. Under the ‘password’ field, enter your UTC password
  7. Select ‘Exchange ActiveSync’
  8. Select ‘sign in’
  9. Under the ‘Username’ field, enter your UTC ID (ex. abc123)
  10. Under the ‘Domain’ field, enter ‘UTC’
  11. Under the ‘Server’ field, enter ‘xmail.utc.edu’
  12. Select ‘sign in’

Troubleshooting

“Username or password is incorrect”

  1. By default, the ‘Username’ field will be your UTC email address.
  2. Change the ‘Username’ field to ‘UTC\utcid’
    • Replace ‘utcid’ with your 6-character UTC ID (ex. abc123)
  3. If this does not correct your issue, you may need to reset your password: Change Your UTC Password