Log in as a New UTC User

Directions

  1. Open your preferred web browser to: https://iam.utc.edu/newusers
  2. Under the ‘utcID’ field, enter your UTC ID (ex. abc123)
  3. Under the ‘Initial password’ field, enter your UTC password matching the following format:
    1. The first 2 characters of your legal first name (ex. ja)
    2. The first 2 characters of your legal last name (ex. sm)
    3. The last 5 digits of your social security number (ex. 12345)
      • If you do not have a social security number on file, enter your UTC ID instead (ex. abc123)
  4. Answer all 5 password challenge response questions
  5. Select ‘Submit’
  6. Under the ‘Old password’ field, enter your initial password
  7. Under the ‘New password’ field, create a new password with the following requirements:
    • 1 Uppercase Letter
    • 1 Lowercase Letter
    • 1 Number
    • At least 8 characters long
  8. Under the ‘Retype password’ field, enter your new password again
  9. Select ‘Submit’

Troubleshooting

Verify your information using the UTC directory

  1. Open your preferred web browser to: https://people.utc.edu
  2. Under the ‘Last Name’ search bar, enter your last name (ex. Smith)
  3. Select the ‘+’ symbol
  4. Under the ‘Preferred Name’ search bar, enter your first name (ex. Jane)
  5. Select ‘Search’

If there are multiple results, look for the one with your UTC ID mentioned in the Email field. If any of this information is different from what you were trying before, try following the above directions again.