Change Your Challenge Response Questions

Directions

  1. Open your preferred web browser to: https://iam.utc.edu
  2. Under the ‘utcID’ field, enter your UTC ID (ex. abc123)
  3. Under the ‘Password’ field, enter your UTC password
  4. Select ‘Password Challenge Response’
  5. Uncheck the ‘Used Stored Response?’ box
  6. Answer all 5 password challenge response questions
  7. Select ‘Submit'

Troubleshooting

“Invalid User ID or Password”

  1. Select ‘Problems Logging In?’
  2. Select ‘I don’t know my password’
  3. Under the ‘Username’ field, enter your UTC ID (ex. abc123)
  4. Answer 3 of your 5 password challenge response questions
  5. Select ‘Enter’