- Office of the CIO
- Chief Technology Officer
- Center for Academic and Innovative Technologies
- Client Services
- Security & Projects
- Strategic Solutions
The Office of the Chief Information Officer is a division of the Finance Operations and Information Technology (FOIT) and is responsible for providing the leadership and setting the strategic vision for the university. The office handles communication, budgeting, administration, etc for the Information Technology department at UTC.
The UTC Chief Technology Officer is responsible for the technical infrastructure operation services at UTC. These include engineering, procurement, and installation and 24x7 operation of the technical hardware, systems, and services to support UTC IT.
The Network Services department works to design, develop, and implement a secure, reliable, and proficient wired and wireless network. Our purpose is to provide UTC Students, Faculty, and Staff with secure access to many of the resources available on and off campus.
The Datacenter group provides and maintains the servers and large-scale computing environments that serve the entire University.
The Telecommunications department is responsible for the design, installation, and maintenance of all voice and data infrastructure.
The Enterprise Applications department provides service for applications in the following areas: Business Process Analysis & Workflows, Communications & Collaboration, and Identity & Access Management.
The Center for Academic and Innovative Technologies exists to provide a bridge between academic departments and UT Chattanooga's Information Technology division.
We support students first and the instructional and academic mission of the institution by providing audiovisual equipment on and around the campus community.
The Center for Academic and Innovative Technologies provides the UTC community with access to a wide variety of GIS resources, support services, and opportunities for regional applied research.
Provides support for UTC faculty, staff, students, visitors and partners. Our goal is to help everyone with their technology needs while at UTC. We support our customers who are on and off campus. Client Services consists of the Help Desk, Computer Lab, and Mocs Print.
The help desk serves as the first point of contact for technology support for faculty, students and staff. We provide the first level of assistance for technology related problems or questions. Assistance may be requested online, in person or by calling (423) 425-4000.
Field Support provides escalated technical support for faculty, staff, and departmental computer labs.
As its name implies, the information security & projects office provides program-level oversight, monitoring and management of the UTC Information Security and campus-wide projects that involve Information Technology.
The Information Security & Projects Office is responsible for developing and providing on-going training for Windows and Apple software utilized by UTC Faculty and Staff. The goals of the IT Training Program are to:
- Develop and implement training for various software products, as requested by faculty and staff
- Provide hands-on training in computer labs
- Provide trainees access to online training materials
- Query faculty and staff for suggestions related to training methods and topics
The information Technology Division at the University of Tennessee at Chattanooga have launched the DIGITAL program to give students practical, hands-on leadership training in an IT environment.
We deliver middle-tier technologies (databases, software, application servers, integration) in support of critical campus applications, including the student information system (Banner), university web services, and event management.