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Online Courses


Are you just interested in a new way of learning? E-learning, or online, courses may be the perfect solution for you! The University has access to a broad range of training resources, which is readily accessible and free of charge to all UTC faculty and staff, using your Net ID/password.

The university offers two certifications that may be taken entirely online. The Communication Certification is for staff members who are interested in communication skills training. The Customer Service Certification is for employees who are interested in advancing their skills in customer service may obtain this certification, which is geared towards the needs of employees who serve in administrative support roles and management positions.

Effective January 1, 2014, all CBT course completions are automatically loaded to IRIS every 24 hours. It is no longer necessary to complete a request for additional credit form to receive training credit for these courses.

If you complete the curriculum of CBT courses for a certification, please email Melanie Sadler so we can order your certificate and add your name to the Training Hall of Fame!

Computer Based Training

Computer Based Training (CBT) is an interactive method of learning that provides a series of self-paced, hands-on, web-based courses from SkillSoft.  You can stop and start the course as time permits. Among the courses offered are Behavioral Interviewing, Business Ethics, Effective Business Communication, Communication Skills for Leaders, Dealing with Conflict, Effective Listening, Law and Ethics in the Workplace, Organizational Change, and Workplace Diversity. Computer classes are offered through Microsoft E-Learning.

Microsoft E-Learning

As part of a new offering from Microsoft, you are eligible to access E-Learning courses online at These courses are meant to help you keep up-to-date with the latest major software releases. Please send a request for additional credit to receive training credit for Microsoft E-learning courses.