Student Services
Office for Students with Disabilities
The Office for Students with Disabilities (OSD) is committed to providing equal access to all facilities, programs and services of UTC. OSD reviews each student's documentation under the guidelines of the Americans with Disabilities Act (ADA) of 1990 and Section 504 of the Rehabilitation Act of 1973. ADA mandates that accommodations and adjustments be made in programs and activities in order to provide equal access to qualified persons with disabilities. OSD examines the documentation of each student's disability claim to avoid discrimination and protect the civil rights of the student. Individual determination of appropriate and reasonable accommodations is made specific to the functional limitations of the disability. For mor information, please visit the OSD Office at 110 Frist Hall or call (423) 425-4006.
Health Services/Insurance
Student health services are provided by certified family nurse practitioners under the medical direction of a local physician. Clinic hours are 8:00 a.m. - 5:00 p.m., Monday through Friday. Emergency first aid is available to the entire University community from 8:30 a.m. - 5:00 p,m., Monday through Friday. The scope of services includes office visits for general illnesses, allergy injections, flu immunizations, hepatitis B immunizations, TB skin testing, physical exams, women's health, lab services, educational programs, counseling, and referrals. All currently enrolled University students are eligible for health services. Students are responsible for all fees for referral services such as emergencies, hospitalization, surgery, X-rays, lab work, and medicines.
The university recommends that students obtain separate hospitalization and medical insurance. Information about a health insurance policy available through the university and covering a schedule of expenses for surgery and hospitalization is available in Student Health. All international students are required to enroll in the insurance program. For other information concerning Student Health Services or to schedule an appointment, please contact Student Health at (423) 425-4453.
Housing
Applications for housing are on line at www.utc.edu/housing. Contracts are offered for the following: one calendar year or one academic year (August to May). The length of the contract depends on the accommodations chosen. Cancellation of a contract once the room is occupied requires approval from the Housing Office and is subject to additional charges and penalties as stated in the contract.
The University offers a program of differentiated housing which allows students the option of living in facilities with different types of programming, supervision, and visitation. Further information concerning the details of these plans is available from the Housing Office and on the Housing Office website.
Placement Services
Located in the University Center, the Placement and Student Employment Center assists degree candidates, alumni, and students in securing full- and part-time employment. The service is available year round.
Student Handbooks
Distributed at the beginning of each academic year, the Student Handbook provides detailed information on student services and serves as a student/faculty directory. It also contains information on the Student Government Association and specific rules for the purpose of regulating campus life. These rules are stated in the Honor Code, Student Conduct Code, and other codes regulating groups.
Mocs Cards
The University provides each student with an official University ID card, the Mocs Card. This card is used to gain admission to athletic events, to check out books from the library, to obtain special rates and privileges at many University functions, and to indicate the individual’s right to use University facilities.
Mocs Cards can also be used as a debit card at the following locations:
- All Food Service Facilities
- Bookstore
- Laundry Facilities
- Parking Garage and Parking Services
- Select copy and vending machine locations
A debit card account balance can be activated by depositing cash into the Value Port machine located next to Food Services in the University Center. Also, deposits can be made in the form of cash, check, Visa or Mastercard in the Bursar’s Office, 216 Fletcher Hall.
A student’s initial Mocs Card is intended to last throughout the entire stay at UTC. Lost or stolen cards should be reported immediately to the Mocs Card Office to be placed on Hold. The Mocs Card Office is located in the University Center, ground floor, Room 141. The telephone number is (423) 425-2218 or (423) 425-4109; fax (423) 425-4795. UTC is not liable for any loss of funds due to misuse or theft of a Mocs Card. Replacement cards (lost, broken, or damaged) are made at the Mocs Card Office for a cost of $15 to be paid at the Bursar’s Office. Once a replacement card is made, previous cards cannot be reactivated under any circumstances. No fee is charged for the initial card or for the initial use of the debit card system.
Student Tickets
A validated student ID card with a picture provides admission to the regular season home football, basketball, and wrestling events. These unreserved seats are in the student section and available on a first come basis. The number of seats in the student section is limited.
A student may purchase a guest ticket for the student section at a discount price to each home football and basketball game. These tickets may be purchased at the Student Ticket Office.
Spouse tickets: A student may purchase a spouse or guest ID with a picture for $15 per semester. These may be purchased at the Student Ticket Office.
Statement of a Drug-free Environment
The University of Tennessee is committed to ensuring that it is safe and free from the illegal use, manufacture, possession, distribution, or dispensing of controlled substances (as defined in the Controlled Substances Act, 21 U.S.C. Section 812). To accomplish this, the University has established a student drug abuse prevention program through the Office of Student Development. Further, students are subject to a Code of Conduct pertaining to use or possession of controlled substances, and recipients of certain federal financial assistance such as Pell Grants will be required to certify that they will be drug-free during the dependency of the Grant.
Measles Immunization
The state of Tennessee requires that all students born after 1956 provide the university documentation of immunization with two (2) live measles vaccinations after age 12 months, unless contraindicated due to pregnancy, allergy to vaccine, or other valid medical reason. A verification of immunization, signed by a health care provider, should be returned to Student Health Service prior to registration for classes.
Copy and Mail Services
Xerox Business Services manages The UTC Document Source Center, Copying/Printing Services, and Mail Services throughout the University. Mail and copy services are located in the Administrative Building, 400 Palmetto St., Room 208, with a satellite center located on the first floor of the Lupton Library. The UTC Document Source Center and Mail Services are open Monday through Friday, 8 a.m.-5 p.m. Satellite copiers are located throughout the University.
Mail Services consist of faculty, staff, and student mail pickup and delivery Monday through Friday as well as pickup and delivery of print jobs. The following services are available: fax service, overnight mail service, copying, color copies, booklet making, copy paper delivery, and special projects. Assistance for services can be obtained by contacting:
- Lupton Library DocuCentre, 425-1708
- Lupton Library DocuCentre by fax, (423) 425-2226
- Document Source Center Help Desk, 425-4092
- Mail Services, 425-4137
- Document Source by fax, (423) 425-5349
