Advising Handbook

1. Advisors' Council

The UTC Advisors’ Council provides support to the academic advising community at the University of Tennessee at Chattanooga and is committed to serving the students at UTC. The organization accomplishes its mission by achieving the following goals:

  • Providing quality professional development for advising
  • Improving campus communication about issues related to advising
  • Providing a forum for discussion of academic issues related to advising, including curriculum, policy, and procedure changes
  • Training faculty and new advisors for orientation as well as regular registration advising

1.1 Report

Learn about our Mission, Goals, Advisor Expectations, Student Learning Outcomes, Recommended Academic Advising Policies. More Information

1.2 Bylaws

Learn about our Purpose, Membership, Meetings, Leadership, Committees. More Information

1.3 Leadership Team

1.4 Members

2. Family Education Rights and Privacy Act (FERPA)

2.1 Access to Student Education Records

The Family Educational Rights and Privacy Act (FERPA) is a federal law enacted in 1974 that affords students certain rights with respect to their education records. Specifically, FERPA affords students: the right to inspect and review their education records the right to request the amendment of the student’s education records that the student believes are inaccurate, misleading, or otherwise in violation of the student’s privacy rights under FERPA, the right to provide written consent before the University discloses personally identifiable information from the student’s education records, except to the extent that FERPA authorizes disclosure without consent, and the right to file a complaint with the U.S. Department of Education concerning alleged failures by the University to comply with FERPA. The University strives to fully comply with this law by protecting the privacy of education records and judiciously evaluating requests for release of information from those records. More Information

2.2 Waiver

If a FERPA waiver is on file, students agree to allow the following to release any personally identifiable information from their education records to the individuals designated on the waiver: UTC faculty members teaching courses in which they are (or were) currently enrolled, the Offices of the Bursar, Financial Aid, Records, and Student Development.

3. Advising Models

3.1 Center for Advisement

The Center for Advisement advises the majority of first-year students, undecided students, and seniors who may need a graduation plan to get back on track. More Information

3.1.1 Mission
The University of Tennessee at Chattanooga strives for student success and views academic advising as a vital component of the educational experience. Advising engages and empowers students to develop educational plans that will meet their academic, career, and personal goals. More Information
3.1.2 First-Year Freshmen
First-year students are advised following a four-touch model where students meet with their academic advisor two times per semester. Students majoring in Business, Education, Nursing, Art, Music, and Foreign Language are advised directly through their academic departments. All other majors are advised by the Center for Advisement. More Information
3.1.3 Exploring Majors
Exploring Majors (USTU 1300) is course designed to help the students’ learn about self, to facilitate students’ decision making skills into choosing a major, and to provide students the opportunity to explore academic options at the university. Students enrolled in this course will earn two hours of graded, elective credit.
3.1.4 Mindset for Academic Success
Mindset for Academic Success (USTU 1252, 1 credit hour) is a course designed for freshmen who go on probation after the first semester in college. The purpose of the course is to teach strategies for academic success and to develop a new MINDSET (Motivation, Initiative, Navigation, Direction, Study Skills, Expectations and Time Management). As a result of enrolling in this course, students will learn what needs to be changed to achieve higher grades in college. Students enrolled in this course will earn one hour of graded, elective credit.

3.2 Professional Advisors

UTC staff member whose primary-role on campus is to serve as an academic advisor for students.

3.3 Faculty Advisors

Good advising is another important aspect of the faculty role. Indeed, good teaching, scholarly research and academic advising are mutually supporting aspects of faculty excellence. The serious University student is learning how to learn and also how to relate the several parts of the college experience (the classes, lectures, readings, discussions, labs and extra-classroom endeavors) to some emerging sense of a whole. Good advising is a crucial aspect of this search for unity and integrity in the many parts. To be good academic advisors, faculty must be knowledgeable about the curriculum and the students. Every student is required to see their advisor at least once a semester to discuss the many choices and goals that need to be considered. Every student should know some faculty member well enough to ask for an informed, personal letter of reference or recommendation when the time comes for graduation. The faculty member has, in turn, much to learn from the advisee and from the careful inspection of curriculum that advising requires. A good advisor is better informed about the issues that face the faculty when it votes on curriculum and on admission and graduation requirements. More Information

3.4 Hybrid of Professional and Faculty Advisors

Some departments use a shared advising model that includes both faculty and staff advisors.

4. Training

As new academic advisors are hired, extensive training opportunities will be offered. These training experiences may include Banner training, advising handbooks, case studies, hands-on activities, and mentoring. Regular refresher training activities will be offered, as well. More Information

4.1 Training Certificates

Two training certificates can be earned through completion of the designated requirements for each.

4.1.1 Advising Certificate
An Advising Certificate is awarded upon completion of the Advisor Training offered by the UTC Advisors’ Council.
  • Module 1: Introduction to Advising
  • Module 2: Technology and Student Records
  • Module 3: Advising Transfer Students
  • Module 4: Academic Policies and Processes
  • Module 5: Advising Unique Populations
  • Module 6: The Advising Appointment
  • Module 7: Campus Resources
4.1.2 Master Advising Certificate
The Master Advising Certificate is awarded after maintaining the Advising Certificate for three years. Application requires a recommendation and submission of an Advising Philosophy.

4.2 Training/Access Offered through the Records Office

4.2.1 ARGOS Dashboard
ARGOS provides access to reports generated from Banner information.
4.2.2 FERPA Training
FERPA Training is offered through UTC Learn. This training is required before any other access is granted. Please email your FERPA training request to recordstraining@utc.edu. The Training Authorization Form is required before being added to the Records Training Organization in UTC Learn.
4.2.3 Internet Native Banner (INB)
INB provides access to student information available on-campus only for staff and professional advisors. Access is needed to assign advisors and to issue overrides (Classification, Closed Class, Pre-Requisite/Co-Requisite, Program, Time Conflict).
4.2.4 MyMocsDegree
MyMocsDegree is the adopted degree evaluation program that provides access to the degree audit for undergraduate students and graduate students in a degree-seeking program.
4.2.5 Self Service Banner (SSB)
SSB is web-based access to student information for faculty and advisors.

4.3 UTC Learn

UTC Learn is a Learning Management System. More Information

4.4 Educational Advisory Board Student Success Collaborative (EAB - SSC)

EAB SSC combines technology, consulting and best practice research to help leverage data and analytics to measurable improve student outcomes. Contact Madison Dell (Madison-Dell@utc.edu) for training and access.

5. Academic Advising

5.1 Degree Requirements

Degree requirements include high school deficiencies, general education, foreign languages (if required), major requirements, minor requirements (if applicable), and university requirements as described within the same valid catalog year. Some degree programs have additional requirements. Advisors should review with care the degree requirements listed in the appropriate course catalog. More Information

5.2 General Education

Students are required to complete 40-41 hours of certified general education credit hours. Hours are divided among seven general education categories: rhetoric and composition, the natural sciences, mathematics, statistics, the behavioral and social sciences, non-Western culture, the humanities, and the fine arts. Specific courses may be required in some general education categories for some majors. UTC courses that have not been certified for the General Education curriculum may not be used to satisfy any General Education requirement. Consequently, student petitions seeking credit for non-certified UTC courses will not be accepted by the Records Office or the General Education Committee.

5.3 Major Requirements

Students must complete the requirements specified by their major(s) including study in related areas as specified by the department, within a valid catalog year.

5.4 Advising Syllabus

An academic advising syllabus defines the roles and expectations of the advisor and student; outlines the advising process for their major or department; instructs students on scheduling appointments and communicating with their academic advisors; and includes student learning outcomes.An academic advising syllabus defines the roles and expectations of the advisor and student; outlines the advising process for their major or department; instructs students on scheduling appointments and communicating with their academic advisors; and includes student learning outcomes.

5.5 Advising Timeline

For most areas, the advisement cycle occurs between the time a new Class Schedule posts and the last day of Priority Registration. During this time, the Class Schedule will post to the university web site; updated Alternate PINs will be made available to advisors; special populations will register before Priority Registration weeks; and all remaining current students will register during the two weeks of Priority Registration.

5.6 Appointments

Academic advisors should provide an appropriate number of appointments throughout the semester to accommodate meeting with each advisee a minimum of once each semester. Consideration should be given to students scheduling multiple appointments and appointments “lost” due to missed or canceled appointments.

5.7 Communication

Advisors should establish a preferred means of communication with students individually and in groups; development a method for students to schedule appointments; and educate students of all preferred methods.

5.8 Ethics

Advisors are responsible for supporting and enforcing university, college and departmental policies; maintain student record confidentiality; treat students fairly and objectively; and acting in a professional and courteous manner.

5.9 Documentation

Advisors should maintain documentation of each advising contact with students to refer to during future contacts. Advisors should use a combination of electronic (EAB) and written records.

6. Advising Unique Populations

6.1 Athletes

Students who are members of University varsity sport teams should seek the advice of their major department and the athletic academic advisor to ensure they remain eligible to participate in their sport. This group receives pre-priority registration. More Information

6.2 Disability Resource Center (DRC)

Students registered with the Disability Resource Center should follow regular advising procedures. During the advising process, students should ensure the advisor understands the accommodations he or she requires and that the course schedule reflects these needs. This group receives pre-priority registration. More Information

6.3 First-Year Freshmen

During the first year, students are advised by the Center for Advisement and will meet with an advisor a minimum of twice a semester. Students will receive an email to their Mocs email address instructing them how to select an appointment time. More Information

6.4 Probationary Students

Recommendations for advising this population: remind student of repeat policy, reduced course load, academic exploration, refer to campus resources. The University classifies a student as on academic probation when the overall cumulative GPA is less than 2.0. A student on academic probation may enroll in courses for the subsequent semester. If the student’s overall cumulative GPA for the subsequent semester is 2.0 or better, the student is reclassified as in good standing. If the student’s overall cumulative GPA remains below 2.0, but the student earns at least a 2.0 overall semester GPA, the probation status will be extended for another semester. If the student does not earn a 2.0 overall semester GPA their status is changed to academic suspension. If the student has been previously suspended they will be dismissed.

6.5 Second Degree Seeking / Post-Baccalaureate Students

Post-baccalaureate students with bachelor’s degrees from regionally accredited colleges or universities who are seeking a second undergraduate degree at UTC are not subject to UTC general education requirements. However, they are subject to major requirements, including general education courses required for the major. Student may receive a post-baccalaureate second bachelor’s degree provided that: 1. Students must complete the specific requirements for both degrees. 2. The curriculum for the second degree must include at least 25 percent of the minimum credit hours required for the degree not applied to the first degree. These credit hours must consist of courses taken at UTC. A GPA of at least 2.0 is required in these courses. 3. The additional credit hours beyond the first degree shall include a minimum of 12 credit hours taken at UTC in the major department of the second bachelor’s degree. A GPA of at least 2.00 is required in these courses. These students must meet with their department advisor at least once a semester.

6.6 Non-Degree Seeking Students

Applicants who wish to take courses for personal fulfillment or career enhancement can apply as non-degree-seeking applicants. To qualify for this status, applicants must be at least 21 years of age and must be a high school graduate or have a GED. Non-degree-seeking students can earn no more than 60 semester hours. Students can apply these hours toward an undergraduate degree after admission as a degree-seeking student. Admission as a non-degree-seeking student does not guarantee admission as a degree-seeking student. Non-degree-seeking students who wish to enroll in upper level courses requiring prerequisites must provide the appropriate department head with an official transcript to verify completion of the prerequisite courses. Former UTC students, international students, and applicants denied admission to UTC may not enroll as non-degree-seeking students. Non-degree-seeking students are not eligible to receive academic advising or financial aid. Non-degree-seeking students must maintain a 2.0 institutional cumulative grade point average in order to continue enrollment at UTC. These students are not required to meet with an academic advisor for registration.

6.7 Transfer Students

All transfer students must meet with an advisor before registering for classes. Transfer students who have declared a major should contact their academic department to schedule an advising session. Transfer students who have not declared a major must contact the Center for Advisement. More Information

6.8 Undecided Students

The staff in the Center for Advisement advise students who have not yet declared a major. All students must declare a major after they have completed 42 credit hours. A hold will be placed on the student’s registration once 42 hours have been earned and a major other than Undecided has not been declared. More Information

6.9 University Honors College

Students enrolled in the Honors College must complete unique curricula and are advised by members of the Honors College staff as well as by the faculty of their major departments. This group receives pre-priority registration. More Information

Brock Scholars: Freshman Brock Scholars are required to meet with an honors advisor each semester. Sophomore, junior, and senior Brock Scholars are strongly encouraged to schedule advisement with an honors advisor.

Innovations in Honors: Students enrolled in the Innovations in Honors (IIH) program are required to meet with an honors advisor during their first semester of enrollment in the program in order to review their goals and plan their academic progress through the program requirements.

6.10 Veterans

Veterans (or dependents of veterans) who have entered and served honorably in the United States armed forces on active duty, active National Guard, or active reserves are eligible for tuition assistance. Students using Tuition Assistance must see the Veteran Certifying Officer each term to have classes approved. This group receives pre-priority registration. More Information

7. Academic Policies and Processes

7.1 Academic Forgiveness

The University maintains an academic forgiveness policy for courses taken at any institution, including UTC. The policy allows for the removal of all previous coursework from the calculation of the student’s grade point averages and from consideration for fulfillment of all University requirements. Academic forgiveness does not remove the record of these courses from the student’s transcript. Upon issuance of academic forgiveness, the student must retake, as necessary, and complete all coursework specified for an academic degree and other courses the student may be required to complete (e.g., deficiency courses). More Information

7.2 Admissions

Learn specific information on admissions policies, standards and procedures, university requirements, application timelines and deadlines, recruitment events as well as to provide guidance through the application and admissions process. More Information

7.2.1 Dual Enrollment
High school students who have completed their sophomore year with a 3.0 GPA are eligible to enroll in college courses while they enroll in high school courses with the recommendation of their high school principle or guidance counselor and the permission of the UTC instructor and/or department head.
7.2.2 Dual Admission
UTC offers a dual admission program for transfer students specifically for community college students transferring from Chattanooga State or Cleveland State. Dual admissions students will have access to UTC services, the ARC, the library, Student Health Services and athletic functions. Refer students to Admissions for detailed information on the dual admissions program, policies and applicable fees.

7.3 Continuation Standards

Students will be in good standing if they maintain a minimum overall cumulative GPA of 2.0 in all attempted hours, excluding developmental courses.

7.3.1 Probation
The University classifies a student as on academic probation when the overall cumulative GPA is less than 2.0. A student on academic probation may enroll in courses for the subsequent semester. If the student’s overall cumulative GPA for the subsequent semester is 2.0 or better, the student is reclassified as in good standing. If the student’s overall cumulative GPA remains below 2.0, but the student earns at least a 2.0 overall semester GPA, the probation status will be extended for another semester. If the student does not earn a 2.0 overall semester GPA their status is changed to academic suspension. If the student has been previously suspended they will be dismissed.
7.3.2 Suspension
A student classified as on academic suspension cannot enroll at the university for one semester from the time he or she is suspended. The complete summer sessions, or the entire summer, constitute one semester for this policy. A previously suspended student who is readmitted is placed on academic probation regardless of the overall cumulative grade point average at the time of readmission. If the student’s overall cumulative GPA for the subsequent semester is 2.0 or better, the student is reclassified as in good standing. If the student’s overall cumulative GPA remains below 2.0, but the student earns at least a 2.0 overall semester GPA, the probation status will be extended for another semester. A student who fails to achieve either of these requirements will be dismissed for an indefinite period and may not apply for consideration for readmission for one calendar year.
7.3.3 Dismissal
Students who have been dismissed for academic reasons may not enroll at the University for one calendar year from the time of dismissal. In order to appeal for reentry after one calendar year, they must explain in the supplemental readmission form why they can now achieve the grades necessary to meet UTC’s continuation standards. Students who have been dismissed from another institution of higher education may not enroll at UTC until one calendar year after the dismissal date.

7.4 Financial Aid

The University of Tennessee at Chattanooga offers a comprehensive program of student financial aid. Students may receive one or more types of financial aid: Scholarships, Grants, Loans, and Part-time employment. These can be awarded individually or in combination, depending on the student’s financial need and eligibility. Financial aid offers are based on full-time enrollment (12 credit hours or more). Disbursed grants and HOPE Scholarship will be prorated based on your enrollment status on the last day to add classes each semester. More Information

7.4.1 Concurrent Enrollment
Degree-seeking students at the University of Tennessee at Chattanooga may receive financial aid at UTC (Home institution) based on the hours enrolled at another (Host) institution by submitting a Concurrent Enrollment form to the Office of Financial Aid.
7.4.2 Satisfactory Academic Progress (SAP)
Federal regulation requires all students, including students not currently receiving aid, be evaluated based on financial aid satisfactory academic progress (SAP) standards. Financial aid satisfactory academic progress is reviewed each semester after grades post. Financial aid SAP is evaluated on the following 3 criteria: 1. Completion Rate: Students must earn (pass) a cumulative 67% of all credit hours attempted. 2. Minimum Cumulative GPA: All students must maintain a minimum cumulative GPA of 2.0. 3. Maximum Time Frame: The maximum time limit for a student to receive financial aid 150% of the published program credit hour length. More Information

7.5 Grade Replacements

Provided prerequisites are met, students may replace a total of three grades. The first three grades in one or more subjects may be replaced; the total number of replaced grades cannot exceed three. Effective Fall 2010, developmental studies courses will not be included in the grade replacement limit. Grades of S, NC, and W will not count in the allotted number of replacement grades. Courses in which a grade of A was earned cannot be repeated except for “r” courses. If an A is repeated, the repeated course will be changed from credit to audit. In any repeated course, excluding “r” courses, a student forfeits the first earned hours, if any. Previous grades and credit do not count; only the last grade counts.

7.6 Petitions

7.6.1 Excess Hours
Students who want to take credit hours exceeding 20 in a given semester must complete the Undergraduate Student Petition and submit it to the Records Office along with a proposed course schedule. Petitions to enroll in excess hours must be submitted no later than one week before the first day of the class in the applicable semester. More Information
7.6.2 Exception to Last 24 Hour Residency Requirement
Students who want an exception to the Last 24 Hour Residency Requirement must complete the Undergraduate Student Petition and submit it to the Records Office along with course descriptions and rationale. More Information
7.6.3 Exception to 60 Hour Requirement
Students who want an exception to having completed 60 Hours at a 4-Year Institution must complete the Undergraduate Student Petition and submit it to the Records Office along with course descriptions and rationale. More Information
7.6.4 Exception to the Withdrawal Deadline
Students who want to request an exception to the Withdrawal Deadline must submit the appropriate form accompanied by faculty signatures, a personal statement by the student, and detailed supporting documentation. More Information
7.6.5 Extension of Incomplete
Extension of Incomplete are entered by the instructor through the Change of Grade process in Sharepoint.
7.6.6 Substitution of General Education
To receive credit towards a specific General Education requirement students must complete a Petition for General Education Credit. The petition must be approved by both the Department Head of the student’s program and the Department Head of the relevant General Education course. More Information
7.6.7 Substitution of Major/Minor Course
Undergraduate Major and Minor Course Substitution Petitions are entered by the faculty/advisor via MyMocsDegree.
7.6.8 Waiver of Course
Students who want to petition to waive a course must complete an Undergraduate Student Petition and submit it to the Records Office along with a course description and rationale. More Information

7.7 Title IX

UTC has adopted a University-wide policy that prohibits sexual misconduct, relationship violence and stalking. The policy applies to students, faculty, and staff. Reports or complaints of sex discrimination, sexual harassment, sexual assault, sexual exploitation, dating violence, domestic violence, or stalking may be directed to the university’s Title IX coordinator or one of the university’s deputy Title IX coordinators. More Information

8. Academic Support Services

8.1 Academic Success Series

The Academic Success Series consists of online modules that are designed to assist students with the college transition, increase student awareness of campus resources, and help students develop skills for academic success. Examples of modules include the following: Exam Preparation; Final Exam Reminders; Introduction to Academic Success; Taking Notes; and Time Management. More Information

8.2 Focus2

Focus2 combines self-assessment, career and major exploration, decision making and action planning in one comprehensive product. Customized with your college's majors, students' assessment results are matched to career options and majors/programs offered at your college. Focus2 guides students through a reliable career and education decision making model to help them select their majors at your college, make informed career decisions and take action.

8.3 Library

The UTC Library offers a variety of services for students, faculty and staff, as well as alumni and visitors. Services include the following: borrowing materials; interlibrary loans; database access; workshops; printing and copying; study areas and rooms; research assistance; computer access; studio space with innovative technology.

8.4 Math Lab Plaza

The UTC Math Lab Plaza offers free walk-in math help for students taking the following MATH courses: 1010, 1130, 1710, 1720, 1730, 1830, 1950, and 2100. The Math Plaza also attempts to help students in higher-level math courses. More Information

8.5 Supplemental Instruction

Supplemental Instruction (SI) is a free academic Group Study program that provides help for students in Biology 2060 & 2080 and Chemistry 1110 & 1120. During SI sessions, students review notes, discuss readings, develop organization tools, and prepare for exams. Studies show that students who attend SI regularly increase their GPA up to one full letter grade. More Information

8.6 Tutoring

The Center for Advisement offers free one hour tutoring sessions (during Fall and Spring semesters) for students currently enrolled in various classes in math, natural sciences, nursing, economics, and engineering. Other tutoring services are available through departments and student organizations. More Information

8.7 Writing Lab

The UTC Writing & Communication Center, open to the entire UTC community, offers consultations on any type of writing, speech, or presentation, at any stage of the creation process. Examples of their services include the following: brainstorming; writing a thesis statement; in-text citations; editing resumes and cover letters; prepare for speeches. Consultation sessions, as well as use of their computers and resources are free. More Information

8.8 First-Year Experience

UTC is very interested in the success of students, particularly freshmen, who are transitioning from high school to college. To assist in this transition, UTC offers First Year Studies: The UTC Experience. USTU 1250 serves as an introduction to the academic community and helps freshmen identify the nature and purpose of a college education, learn the expectations for academic success and importance of time management, and locate academic resources. In this course students meet once per week with a group of about 25 other freshmen to learn about transitioning from high school to college. Although one may have been a successful high school student, research from previous freshmen indicates that college may offer more challenges than expected. This course is highly recommended to help students compete successfully during their first year of college. More Information

8.9 Read2Achieve

The Read2Achieve program at UTC introduces students to the academic and intellectual culture of university life. The program provides a positive reading experience for students, faculty, and staff, one that holds at its core the belief that reading is an integral part of the university experience. Likewise, the program fosters a sense of community among students, faculty, and staff. More Information

9. Enrollment Services

9.1 Orientation

The New Student Orientation program is designed to prepare students for academic success at the University and help familiarize them with UTC’s many resources as well as the spirit, colors, and tradition that make Chattanooga so unique. New freshmen and transfer students are required to attend an orientation session. More Information

9.1.1 Academic Interest Questionnaire (AIQ)
UTC preregisters new freshmen and transfer fall admission students prior to their arrival for summer orientation. While students register for an orientation session, they are provided with some broad information about their major and are given the opportunity to select classes of interest. With information that students report on the AIQ, UTC advisors build fall schedules. Students have the opportunity to speak with an advisor and adjust their schedules at orientation.
9.1.2 Pre-Registration
UTC preregisters new freshmen and transfer fall admission students prior to their arrival for summer orientation. While students register for an orientation session, they are provided with some broad information about their major and are given the opportunity to select classes of interest. With information that students report on the AIQ, UTC advisors build fall schedules. Students have the opportunity to speak with an advisor and adjust their schedules at orientation.

9.2 Freshman Academic Success Tracking Program (FAST)

FAST strives to improve academic performance and retention among freshman students through various facilitative and intervention efforts, primarily aimed at encouraging and promoting class attendance. Regular class attendance is a major factor in determining the academic success of students at all levels. When a student misses 2 or more class sessions, faculty /instructors provide attendance information, via a web-based system, to FAST administrators. Students are contacted directly by an academic advisor or Assistant Resident Director about their absences. Students who are contacted are given information about the importance of class attendance and directed to appropriate academic success resources. Students are also encouraged to talk to their instructors if they have questions or academic problems.

10. Graduation

Students are eligible to participate in graduation ceremonies upon completion of all requirements for the degree. Students must apply for graduation online one semester prior to their final term. The Application for Graduation is located on the student’s MyMocsNet on the Academics Tab. Applications must be submitted online by the following dates: Spring Graduation October 15th, Summer Awarding March 15th, Fall Graduation June 15th. More Information

11. Referrals

11.1 Admissions

Learn specific information on admissions policies, standards and procedures, university requirements, application timelines and deadlines, recruitment events as well as to provide guidance through the application and admissions process. More Information

11.1.1 Dual Admissions
UTC offers a dual admission program for transfer students specifically for community college students transferring from Chattanooga State or Cleveland State. Dual admissions students will have access to UTC services, the ARC, the library, Student Health Services and athletic functions. Refer students to Admissions for detailed information on the dual admissions program, policies and applicable fees.

11.2 Counseling and Career Planning Center

Students may be referred to the Counseling & Personal Development Center for free and confidential individual counseling and group counseling. Students may visit their webpage to view walk-in jhours or schedule a one-on-one appointment. Students experiencing difficulties related to personal and academic difficulties are referred to this office, such as roommate issues, difficulties adjusting to college from high school, problems focusing on academics, etc. Objective testing is offered to provide professional evaluations on academic, career and personality for a nominal fee. More Information

11.3 Disability Resource Center (DRC)

Students registered with the Disability Resource Center should follow regular advising procedures. During the advising process, students should ensure the advisor understands the accommodations he or she requires and that the course schedule reflects these needs. This group receives pre-priority registration. More Information

11.4 Financial Aid

11.5 Housing and Residence Life

Housing and Residence Life seeks to unify students in an engaged learning community that provides opportunities for growth, diversity and responsible living. Students with questions regarding residence life, the housing application/roommate selection process, roommate concerns, learning communities, and other similar issues should contact their Resident Assistant, Resident Director, or the main Housing and Residence Life Office. More Information

11.6 Mocs One Center

The Mocs One Center is a centralized location developed to assist students with Bursar, Financial Aid/Scholarship and Records questions. The office provides a teaching environment – taking the time to show students how to effectively use their MyMocsNet account to obtain information. Services include: Assistance with Online Transcript Request, Completion of Letter of Academic Standing and Enrollment Verification Forms, Process Registrations for Contract and Audit Courses, Assistance with other Financial Aid and Records Dynamic Forms, Process Emergency Loan Request, Financial Aid Questions, Payment Assistance, Research and Assist Students with any other Complex Administrative Processes they may encounter. More Information

11.7 Orientation

The New Student Orientation program is designed to prepare students for academic success at the University and help familiarize them with UTC’s many resources as well as the spirit, colors, and tradition that make Chattanooga so unique. New freshmen and transfer students should be referred to the New Student Orientation program once they are admitted to the institution. New students are required to attend an orientation session before they will be eligible to register for courses. More Information

11.8 Records

Records Office provides copies of a student’s official transcripts, application for/issues with graduation, needs transfer credit evaluated, petitions, changing a major/minor/catalog, and withdrawals. More Information

11.9 Student Health Services

Students should be referred to Student Health Services for various reasons. First, if a new student to UTC needs to submit their Immunization Form, they would take it to the Student Health Services office. Also, if a student needs health care services for illnesses, exams, screenings, lab services, etc. Students will not be charged for office visits, and will be charged minimal fees for other services. More Information

11.10 Women's Center

The Women’s Center is a resource for students at UTC that need an advocate, would like to support violence prevention and women’s leadership, or participate in LGBTQQIA education and programming. The Women's Center has become a strong community of students and community members dedicated to principles of social justice and gender equity. The two organizations work closely together to advocate for women and members of the LGBTQQIA on the UTC campus and the Chattanooga community.

12. Resources

12.1 Advisors' Council

The UTC Advisors’ Council provides support to the academic advising community at the University of Tennessee at Chattanooga and is committed to serving the students at UTC. The organization accomplishes its mission by achieving the following goals: Providing quality professional development for advising Improving campus communication about issues related to advising Providing a forum for discussion of academic issues related to advising, including curriculum, policy, and procedure changes Training faculty and new advisors for orientation as well as regular registration advising.

12.1.1 List-Serv
All UTC faculty and professional advisors that currently advise undergraduate students are added to the Advisors’ Council listserv advisement@raven.utc.edu
12.1.2 Newsletter
The Advisors' Council sends out a newsletter multiples times annually to disseminate relevant advising information to individuals on the Advisors' Council list-serv.
12.1.3 Website
Coming Soon

12.2 Academic Calendar

The academic calendar lists important dates for the specific semester, including the following: add/drop/withdrawal deadlines; registration dates; holidays and breaks; grades deadlines; graduation dates. The academic calendar can be accessed from the Records Office and MyMocsNet. More Information

12.3 Prior Learning Assessment

Students can be awarded college credit by successfully completing Advanced Placement (AP), International Baccalaureate (IB), and/or CLEP exams. Official test scores must be submitted to the Undergraduate Admissions Office for consideration; if granted credit, the credits will be entered on a student’s record as satisfactory credit. Students can receive either equivalent course credit or elective credit. More Information

12.4 Clear Paths for Advising

Clear Paths are suggested plans of study for every program at UTC. The Clear Paths include all of the required courses for a specific program, in addition to the specific graduation and degree requirements. Clear Paths are updated annually and are managed by the Center for Advisement. More Information

12.5 Course Catalogs

The Undergraduate or Graduate Catalog lists the requirements for specific academic degrees, provides course descriptions and pre- or co-requisites for all courses, and lists all degree and University graduation requirements. Each departmental section lists the requirements for the major, minor, and other academic programs the department provides. More Information

12.6 Testing Center

The UTC Testing Center administers both individual and group standardized examinations to enrolled students and residents of the Chattanooga region. The UTC Testing Center is an authorized site for tests administered by Educational Testing Service (ETS), the American College Testing Program (ACT), The Psychological Corporation and other testing agencies. The Testing Center also provides proctoring services for those that need to have an exam proctored from another institution. More Information

12.7 Transfer Equivalency Charts

Course equivalencies most commonly transferred from higher education institutions can be found on Transfer Equivalency Charts which are located on the Records website. The charts list how the course transfers to UTC, either as an equivalent course or elective. Transfer students will not receive credit for courses that are not at the college level or are not appropriate to the curriculum at UTC, such as technical or vocational coursework. More Information